The Fourth Estate Public Benefit Corporation is an exciting news and journalism organization on a mission to democratize the news for the public benefit.
To help support our mission we are looking for a VoIP engineer who would embrace the opportunity to take a role with our growing organization.
The position requires a professional who is adept at coming up with solutions when problems arise, bootstrapping solutions, is a fantastic communicator, is team-oriented, and understands how to work in a dynamic and entrepreneurial environment.
Part-time contract to start with long-term potential.
Responsibilities:
- Manage and support VoIP services (phones, video, etc.)
- Provide VTC administration and coordination services
- Manage and maintain all Telecommunications Service resources (e.g., hardware, operating system (software and applications) that are required to provide Designated Services (LAN/WAN/VPN/Firewall/ VoIP / Routers / Switches / VTC/IDS/IPS and wireless connectivity)
- Perform network systems management and troubleshooting (e.g., performance, problem, change and capacity monitoring)
- Provide service and technical coordination for WAN services with the USDA telecommunications service provider
- Manage network equipment O/S and apply necessary patches, upgrades, install firmware and special security updates
- Maintain and provide accurate information on all network devices, including software installed, revision levels, and hardware configurations.
Requirements:
- 3+ years of Asterisk SIP/VoIP Telephony operational experience
- Solid understanding of the Linux Operating System
- Excellent TCP/IP networking fundamentals
- Experience troubleshooting carrier and various connectivity issues both IP and TDM
- Excellent troubleshooting skills with a focus on root cause and prevention
- Experience working with telecom carriers turning up and troubleshooting IP and or TDM circuits
- Strong sense of ownership, bias for action, customer obsession, and earned trust.
- Must have excellent communication and documentation skills
- Expertise in many of the following technologies and protocols: BGP, OSPF, SIP, RTP, IP, TCP, UDP, DNS, DHCP, T1/E1, Ethernet, firewalls, IT security best practices
- CCNA, VoIP System Certification from a major voice communication system manufacturer, or other equivalent/applicable technical certification.
Location
This position reports to our Washington, DC office, however remote applicants anywhere in the world are encouraged.
How to apply
Please submit a few details about yourself making sure you include specifics about:
- a Resume/CV and brief cover letter
- Your requested hourly compensation rate
This project will start as part-time a contract and may scale to a full-time, long-term contract for the right person.
Job Types: Part-time, Contract
Experience:
- VoIP systems administration: 3 years (Required)
License:
- CCNA, VoIP System (Preferred)
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