|Day to Day Responsibilities of this Position and Description of Project: |
The role of the DDI (DHCP, DNS & IPAM) Network Engineer is primarily focused on the proper design, implementation and management of the enterprise wide DNS / DHCP / IP Address Management (IP v4 & IP v6) framework for the company. As a key member of the Network Engineering team, this individual will be responsible for delivering high level and low designs for DNS, DHCP, NTP and IPAM technologies. They will contribute to and adhere to the design standards within this space, while closely working and collaborating with peer Networks and Systems Engineering and Operations teams. They will be expected to drive delivery of engineering solutions, support project delivery, and act as a subject matter expert within these areas for technology.
Key Responsibilities & Professional Competencies:
Deliver high level and low level design of DNS, DHCP, IPAM and Time Services
Drive delivery of DDI solutions, including project and implementation support
Provide DDI consulting services to peer Engineering, Operations, and Systems teams
Provide Level 3 / 4 DDI escalation support for Network Operations
Work with external vendors to manage domain registrations, ip address and ASN registrations and renewals
Proactively work with internal partners to determine growth requirements and ensure proper capacity is seeded to meet that demand
Provide governance support for product life cycle management which will include technology refresh and ensuring adherence to standards for products in portfolio
Assist in planning regional budget and identifying critical budget needs for the region
10+ years of deep technical experience working in larage scale IT environments, either as a Network Engineer or Systems Engineer
Deep understanding of IP Addressing, subnetting and Directory services
Knowledge of Linux and UNIX system
Scripting knowledge (i.e. Shell, Perl)
Thorough understanding of DHCP, DNS, IP Addressing and Time Services
High degree of experience in the day to day configuration and Sr. level troubleshooting of IPAM DHCP, DNS, and DDNS
Experience in installing, configuring, and troubleshooting VitalQIP suite of products in a large distributed environment
Thorough understanding of Software tools like Infoblox, Men&Mice, Windows Server OS, Bind etc
Creating & modifying DNS zone files manually (forward and reverse zones)
Time Services knowledge of: NTP
Work collaboratively with other teams such as LAN, WAN, firewall, Active Directory, Hosting etc.
Integration of DNS and DHCP in Active Directory environment
Strong analytical and critical thinking skills
|Required Skills (top 3 to 5/ non-negotiables):||What you like to see on resumes? (nice to have)|
|1.||Routing, Switching & IP Subnetting||1.|
|2.||Active Directory Services||2.|
|3.||DNS, DHCP & IP Address Management||3.|
|4.||Infoblox, Men & Mice, Bind, Solarwinds etc||4.|
For thethirdyear, VMware SD-WAN™ by VeloCloud® leads the WAN Edge Infrastructure market, continuing to be placed furthest in Completeness of Vision and highest in Ability to Execute. VeloCloud, now part of VMware is the only complete solution with all the key elements of a Cloud‐Delivered WAN. VeloCloud dramatically simplifies the WAN by delivering virtualized services from the cloud to branch offices and mobile users everywhere. VeloCloud services deliver enterprise grade performance, visibility and control over both Internet and private networks, combining the economy of the Internet with the flexibility of the cloud. More information is available at
Do you love to make new things, design and develop technologies that will be used by legions of people? Do you want to learn about new groundbreaking networking and cloud technologies in a hands-on, fun and exhilarating environment? Then come join us. We pay as much attention to building a culture of fast learning in a fun and trustworthy environment as we do to building our products.
Learn Fast,Trusteach other, Have Fun. That embodies the culture of VeloCloud by VMware.
Design, implement and operate globalnetworkinfrastructure
Plan and implement new POP locations as part of globalexpansion
Ensuringnetworkinfrastructure is working at optimal levels and maintain uptimeSLA
Managingnetworksecurity of POPs in various co-locations
Manage peering relationships with carriers and SAASproviders
Leading and building relationships withengineering teams and coordinate with pre-sales and project managementteams
Manage service provider or customer escalations whennecessary
BE Computer Science preferred
Minimum 10 years of relevant experience
Experience in supportingNetworkinfrastructure for SAAS basedservices
Expertise, understanding and knowledge of InfrastructureNetworkand Security – SD WAN, Routing and Switching, Firewalls, Load Balancers and CloudNetworking from various vendors.
Expertise in dynamic routing protocols especially BGP and managing peeringenvironment
Experience in IPS/IDS and MPLS services framework.
Experience with IX management & negotiation of peering relationships
Experience with IPsec and other VPN technologies
Experience with Vendor & Contract management (Both service providers as well as equipment providers)
Exposure to SDN and NFV technologies
Experience with software language like Python,Terrform, and CI/CD tools.
Should be able to monitor the health of the globalnetworkand create various monitoring to have earlyalerting
Should be able to prepare architecture diagrams & documentation and drivingprojects
In addition to the above, excellent presentation and communications skills combined with the passion to work in a team environment are key attributes for thisrole
Ability to establish rapport with various stake holders and clearly articulate problemstatements
Has an exceptional time and prioritymanagement skills
We are a team of doers and makers and believe in a diverse, egalitarian work environment. Our cultural emphasis on Learn Fast, Trust Each Other and Have Fun has allowed us to build a crack team of "A" players. We promise you will have a whale of a time working with us and our channel partners and customers. Come Learn With Us.
VeloCloud by VMware is an equal opportunity employer and prohibits discrimination and harassment of any kind. All applicants will be treated fairly and given equal opportunity in all aspects of the employment, including compensation and benefits, irrespective of their race, color, nationality, religion, sex, sexual orientation, marital status, age, disability, or ethnic origin.
Category : Engineering and Technology
Subcategory: Software Engineering
Experience: Manager and Professional
Full Time/ Part Time: Full Time
Posted Date: 2021-01-13
The Senior Manager of Network Services will lead a team of advanced and entry level network engineers and technicians that are responsible for the resiliency and operational aspects of the CarMax enterprise network. They will manage all aspects of complex design, configuration, implementation and troubleshooting wired and wireless communication infrastructure, supporting data, voice and video in converged and non-converged configurations. Will also lead, task plan and delegate, and mentor team members.
The Network Services Manager must maintain a detailed working knowledge of network technologies and possess knowledge of a wide range of applications and systems. The person should be driven by customer satisfaction and have a firm grasp of troubleshooting, monitoring tools, and escalation processes.
Interaction with other teams within the company for a variety of company initiatives will be required. Additionally, this role will be responsible for day to day personnel management which includes scheduling, managing staffing requirements, hiring, development, coaching and evaluating team members.
PRIMARY DUTIES AND RESPONSIBILITIES
•Responsible for short-term project planning to meet long-term goals. Works with Sr. IT leadership and other managers to meet goals and provide business solutions. Establishes the scope of projects, allocates the proper resources, and monitors the progress. Provides status updates to senior management.
•Responsible for delegating short-term projects and monitoring the performance of associates. Assists with removing roadblocks and utilizing technical knowledge to assist associates with meeting goals.
•Works with Sr. management to understand business plans and team objectives. Researches best practices and executes short-terms plans for solutions to meet objectives.
•Responsible for assessing talent, identifying gaps in talent, and identifying high performers. Provides development guidance, creates IDPs to close gaps in talent, and provides opportunities for stretch roles to develop future leaders. Sets performance standards and holds team members accountable to standards.
•Forecasts needed resources such as vendors, technologies, consultants, staffing needs, and training for the team to accomplish business objectives.
•Responsible for managing the selection, and contract negotiation for vendors of any software packages or services that are utilized.
•Has financial responsibility for the team. Responsible for the team’s budget and evaluating ROI.
SPECIALTIES: (Specific skill/knowledge needed)
•Provides direction to network resources in areas including but not limited to: routing protocols, routers, switches, firewall administration, MPLS, Private Line, VPN, DNS/DHCP, load balancing and SSL. Hands-on experience in these disciplines is required.
•Produce network solutions in alignment with business needs.
•Reviews and approves network change activities initiated by Network Services to ensure proper coordination, implementation and validation procedures are in-place. Ensures conformance to Technology Change Management / IT Service Management policies.
•Research, evaluate and recommend new network, system management products and services, and new software and hardware.
•Provide necessary budget content and manages the procurement of products or services.
•Recommend and plans use of new system features and hardware to improve overall operation of system and productivity of staff.
•Ensure all staff is provided with training and resources needed to perform their jobs to the most outstanding degree possible. Ensure all staff is provided with frequent feedback and coaching in order to meet and exceed individual and team performance goals consistently.
•Manage and encourages new ideas from staff to foster improvements through innovations.
•Empower the staff to be accountable and responsible for their own actions and decisions.
•Work closely with SMEs from business partner teams to maintain a high performing and robust network infrastructure.
•Lead Network resources to execute projects in the areas of wired and wireless WAN and LAN.
•Assist in providing scope and cost for projects.
•Ensure the highest levels of systems and infrastructure availability through proactive infrastructure life cycle management and monitoring.
•Monitor and test system and tenant application performance for issues, identify possible solutions, and work with developers and administrators to implement those fixes.
•Manage devices including routers, switches, firewalls, load balancers, and other network equipment and services.
•Provide direct support in daily network and systems operations including the evaluation of system utilization, monitoring response time and primary support for detection and correction of operational problems.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
•Guides team to reach solutions to complex problems. Mentors associates to be great problem solvers
•Detailed orientated, able to analyze and research data and reports; uses information to assist department with making financial decisions
•Evaluates the impact and ramifications of decisions on the department and organization
•Develops creative solutions to problems
•Ability to develop and promote other associates for the group/team’s needs
•Able to summarize and or present complex problems and/or technical information in a simplified manner
•Ability to prioritize and lead team to execute short-term projects to meet long-term goals
•Ability to develop, execute and adjust a plan with a high degree of independence
•Sees beyond the current processes and identifies process improvements
•Must be willing to make recommendations and challenge upwards when appropriate for the best interest of the department
•Ability to collaborate and build strong relationships throughout the department
•Promotes effective conflict resolution by listening to others opinions and responding with a win-win solution
•Able to communicate to senior management, business partners, and group/team with the appropriate information at each level
•Must keep team informed of goals, how they align with the department’s goals, and changes that impact the group/team
EDUCATION and/or EXPERIENCE:
•4 year IT degree or equivalent work experience, preferred
•3+ years of experience leading projects in both agile and waterfall methodologies, required
•3+ years of team management experience
•Distributed Enterprise Network experience, preferred
•DevOps experience, preferred
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.