Sr. ITSM Engineer, AppDynamics CMDB, USC/GCH - NYC Remote

Overview Tweet

Enterprise Services Engineer, Remote, Cnsltg, CiSCO, AppDyn – Server, App, Syn, End User, CISCO UCS – SNMP, migrate Event Mgt to next gen, plan SNOW and CMDB, write Reqs, test plans, some 3rd level support

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Why work with me?

Experienced staffing professional, knows client corporate culture/hiring manager, resume and interview preparation, most ethical person in the business, but only works with like-minded people . . .

Full contact information on LI Profile http://www.linkedin.com/in/kathleengriffiths/ reach out anytime

Position Summary

To design, develop and apply technical expertise in Enterprise Systems Management to support the organization’ s technical infrastructure. The position responsibilities to include designing, developing, testing, configuration, capacity planning, contingency planning, and directing the implementation of technologies in Enterprise Systems Management.

Specific Responsibilities

• Engineering Support for AppDynamics SaaS Platform with following modules - Server monitoring, Application Monitoring, synthetics, and End User Experience.
• Engineering Support to on-premise Cisco UCS Hardware Monitoring implementation (UCS Manager – (SNMP)).
• Develop engineering plans to design and migrate Event Mgmt integrations to next generation solutions. Develop design requirements and implementation plans to support ServiceNow CMDB.
• Work with key stakeholders to identify requirements and document specifications.
• Provide comprehensive testing plans for all development changes.
• Provide level 3 Engineering Support.

Qualifications

Extensive knowledge of the ITSM Solutions, Oracle, SQL, Unix/Linux scripting, Perl, Javascript, Powershell, HTML and some Java.

Enterprise Systems Management, Remote, Cnsltg, AppDyn – Server, App, Syn, End User, CISCO UCS – SNMP, migrate Event Mgt to next gen, plan SNOW and CMDB, write Reqs, test plans, some 3rd level support