· Ensure internal controls and process compliance across IT organization through regular audits, following a risk-based approach that balances efforts with risks, risk identification and management / mitigation
· Ensure all communications are clear, effective and appropriately targeted
· Gathers requirements on ITIL V3 aligned service management processes.
· Finalizes process flows and process assets and facilitating process definition
· Finalizes service management process architecture and process assets.
· Co-ordinates with team to provide the right inputs for process definitions.
· Conducts impacts assessment of process managers.
· Ensure Stakeholder management of process owner/Managers.
· Escalating issues related to respective project/work stream to the engagement team.
Job Type: Contract
Salary: $60.00 /hour
Full Time Opportunity:
Location : - Richardson, TX 75082
Role: PLSQL Developer
No Of Positions : 2 Positions.
Technical skills required: Unix, PL SQL, Oracle, Oracle Forms, Oracle ERP.
6+ years experience supporting applications/infrastructure in a Production Support type model, or equivalent experience in development skillsets with Unix, PL SQL, Oracle, Oracle Forms, Oracle ERP.
· Experience in analysis, design, development, testing.
· Experience with major database management systems, PL SQL Oracle.
· Experience creatively debugging complex system problems spanning entire hosting stack (application, server, communication channels, networking components, etc), resulting in problem determination and restoration through thorough research and fact finding.
· Experience with Oracle ERP, PL/SQL, Oracle forms development or application support.
· Experience with ITSM Tools such as ServiceNow, HPSM, BMC Remedy.
· Experience proficiently working on all phases of SDLC
Strong Oracle Pl/SQL Developer
Strong oracle Forms Exp – Good to have, not mandatory.
Strong Oracle ERP Exp. Good to have, not mandatory.
Strong ITSM tools exp such as Service Now, HPSM, BMC Remedy.
100% Remote work until COVID settles down in US.
Job Type: Contract
Salary: $36.00 to $42.00 /hour