The AWS Security Operations Center (AWS SOC) is looking for a self-motivated Associate Security Support Engineer with security technology experience, problem-solving abilities, analysis skills, and strong customer obsession. Come join the team tasked with maintaining security on a global scale, spread across new and existing AWS infrastructure.
The AWS SOC Associate Security Support Engineer will work with security leaders and partners, providing timely and accurate support within the physical security realm of the data center environment. This person will manage communications, facilitate operational needs, generate and/or manage trouble tickets, and provide additional services as required.
The successful candidate must have a proven track record of customer service, possess excellent verbal and written communication skills, and demonstrate good judgment while under pressure.
The AWS SOC is a 24/7/365 operation and shift work may be required to include nights and/or weekends, including occasional on-call support.