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SQL Server, Application Support Engineer - Remote

Remote
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This job is restricted to tax residents of , but we detected your IP as outside of the country. Please only apply if you are a tax resident.

Job Description

- Remote

An ICS client In Fort Lauderdale, is seeking a 6-month, contract to hire resource to work as a Sr. Application Support Engineer, Supporting Global Users Of A Critical Custom-Developed Application.

This position can sit 100% remote although it would be nice to have someone in the general South Florida area.

In This Role, The Engineer Will Troubleshoot Application Issues, Often Related to Data Contained In The Application (In Ms Sql Server Databases) that Has Some issue Keeping Users From Accessing, Viewing, Or Working With That Data File.

The Issues Need to Be Investigated And Solved Quickly, so That The Work Processes Can Continue. The Consultant Will Use Their "Detective" And Technical Troubleshooting Skills to Research The Problem, I.E. Pulling Application Logs, Tracing The Issue, Writing Sql Queries To See what's In The Database, Looking At Their Library Of Past Issues To See If This Has Happened Before, Etc.

The Consultant Will Work Closely with The User To Keep Them Appraised During The Work, Up Through Fixing The Data And Resolving The Issue.

For This Role We Seek an Experienced C#/.Net/Sql Server Engineer, Who Has Excellent Communications Skills, And Enjoys Application Support And "Saving The Day" By Solving Problems For Users Of The Application.

Experience Desired:

  • Prior Experience Supporting Custom-Built Applications
  • Excellent Written and Verbal Communication Skills With The Ability To Interact With Various Levels In An Organization
  • Database Management Knowledge Focusing on Microsoft Sql Server Technology Including Writing And Understanding Sql Stored Procedures And Data Modeling
  • Experience in Troubleshooting Applications In Windows Os, Iis, Wcf Services, .Net, Angular, Sql Server, Sql Profiler And Performance Tuning
  • Good Knowledge on Investigation Of Business Process Issues, The Flow Of Application, Ability To Analyze Session And Event Logs
  • Experience with Application Insights, Servicenow
  • Good Knowledge on Investigation Of Business Process Issues, The Flow Of Application, Ability To Analyze Session And Event Logs
  • Strong Technical Skills and Demonstrated Ability To Quickly Learn And Adapt To New Technologies
  • Strong Ticket Management Skills with Experience In Organizing, Prioritizing, Planning, And Executing Support Efforts

    • Understanding Itil And Support Processes


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