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Spring Technology's client, a public sector organisation, are currently looking to recruit a User Researcher for an initial 1 month contract based in Edinburgh on a rate of c.£400-500/day (inside of IR35).
Responsibilities:
Conduct user-centered design research including identification of user needs and goals (through a range of methods including lab and field based usability testing, interviews, surveys, co-design workshops, contextual inquiry, and ethnographic studies, etc.).according to business and project needs.
Manage user research tools and facilities.
Facilitate the inclusion of different types of users in appropriate research activities.
Advocate for accessibility, assisted digital, and inclusive design practices and help teams design and deliver accessible services that work for all users.
Collect and analyse data (including collaborative sense making with users where possible). Support teams to continually improve their understanding of and engagement with users.
Provide actionable insights to support design decision making and write user needs and user stories.
Manage ethics and consent processes, and support the development of privacy and equalities impact assessments.
Work to ensure that user research is undertaken with and not just on users.
Ensure all research conducted meets the organisation's legal, inclusive, and ethical standards.
Utilise research methods as agreed with the organisation's Lead User Researcher and aligning to the organisation's user research standards and expectations.
Develop presentations (and associated media) to capture and share user research insights, recommendations, and user needs.
Working collaboratively in a multidisciplinary team and responding to general requests from stakeholders.
Requirements:
Experience of undertaking user research projects for digital service design.
Demonstrates the ability to choose appropriate methods for different design life cycle phases and situations.
Demonstrable ability to deliver actionable user insights and experience, working with and influencing design and delivery teams to ensure that these are embedded in design thinking.
Ability to develop successful, strategic relationships with colleagues, citizens, users, and other stakeholders based upon a commitment to collaborative working towards improved performance and results.
Experience of working with service designers and digital systems developers to critique and develop design thinking based on evidence of user needs.
If you would like to hear more about this opportunity please get in touch with Claire Lorden OR Chris Wallis on 0131 524 9027 or send your CV through to claire_lorden@spring.com OR chris_wallis@spring.com Spring acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.
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To speak to a recruitment expert please contact Claire Lorden