The Tern Commerce (Fintech as a Service) platform enables commerce at global-scale with innovative technology solutions for enterprises/brands needing to launch best-in-class FinTech payment processing services/applications into emerging markets, rapidly, and compliantly.
JOB SUMMARY
Designs moderate to complex products and features that directly impact the consumer experience. Designs innovative solutions by collaborating with all involved teams and support new and existing features across multiple applications.
Primary Responsibilities:
- Works with cross-functional teams and deliverables related to the user experience from ideation to prototype, including research, conceptual design, operational/flow design, wireframes, interaction design, visual design, and research
- Distills broad experience, digital strategy, and vision into crafting experiences from various user groups
- Translates abstract concepts and problems into simple, elegant, and innovative designs expressed in complex worksheets (forms), process flows, journey maps, storyboards and rapid prototypes for the full scope of user experience
- Writes content for digital experiences that aligns with user’s needs
- Executes usability tests, pilot programs, and research
- Advocates for innovative, consumer-centric and consistent experiences
- Develops and maintains a deep understanding of our products within the digital channel of service delivery
- Works collaboratively to ideate new concepts that meet the needs of both users and the business while stretching our creativity
- Leverages the ability to seek, analyze, apply and advocate based on customer insights (user data, analytics, and requirements, etc.) to inform and shape user experiences through the entire suite of products
- Develops and provides successful strategic and tactical design recommendations based on technical feasibility, usability findings, industry standards, and contract requirements.
- Works collaboratively with development and business analyst teams to understand constraints and identify opportunities to modernize our product design for users
- Willingness to constructively challenge current thinking across the enterprise, pushing boundaries and driving change that will deliver exceptional user-centric experiences
- Drives and evangelizes experience thought leadership in the organization
- Exhibits a drive for innovation, high quality, and testing
- Mentors and develops talent in colleagues throughout the organization
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Required Qualifications:
- Self-motivation, excellent communication, an open mind, the ability to thrive in multidisciplinary teams, and the skills to balance great design with short deadlines
- Deep passion for digital products and channels, constantly keeping abreast of latest trends, best practices, and competitive activity
- Has strong presentation skills and the ability to interact with and win support from team members at varying levels cross-company
- 6+ years of experience in product, process, or experience field
- Experience in process design, process mapping, digital technology, and familiarity with front-end technologies
- Experience with cross channel expertise and creating user-centric digital experiences online and mobile
- Must be able to present a portfolio of examples of successful products/applications/things designed, to give us an opportunity to learn your style
- Master-level proficiency with using the Sketch design tool, and possesses mastery, in an array of design tools/apps, to get the job done cleanly, efficiently, and fast
- A consistent and meticulousness approach to dealing with digital asset organization/filing and standardization
- An affinity/passion for mobile banking and fintech products and services, and making the most simplistic tools possible, for consumers and enterprises, in that arena, to a global/worldwide audience
Preferred Qualifications:
- A fearless and positive attitude
- Exhibits a high degree of ingenuity, creativity, and resourcefulness and works well with ambiguity
- Superb information design abilities, fastidious and efficient production and optimization habits, and impeccable problem-solving skills
- Adobe Creative Suite experience
- Proficiency in design tools (e.g. Adobe XD, Sketch, Figma, Invision, among others)
- Strong digital experience capability and command of process, usability and design principles, as well as digital channel best practices
- Experience in the consumer-facing copywriting / editing field
- Human-Centered design proficiency
- Experience in using A / B and Multivariate testing and analytics to identify improvements and continually optimize based on data and content messaging and defined success measures
- Working knowledge of development process, feasibility analysis, and ROI measurement
- Junior-level Front-end Developer or greater technical mastery-level/aptitude
- Bachelor’s Degree in Business, IT, MIS, computer science, human-centered design, experience design, or related field
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Job Types: Full-time, Contract
Pay: $55,000.00 - $75,000.00 per year
Benefits:
Schedule:
COVID-19 considerations:
Work form home to stay safe from COVID.
Experience:
- UX/UI: 6 years (Preferred)
- Front-End Development: 2 years (Preferred)
- Graphic Design: 6 years (Preferred)
Full Time Opportunity:
Additional Compensation:
Work Location:
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- Detail-oriented -- would rather focus on the details of work than the bigger picture
- Achievement-oriented -- enjoys taking on challenges, even if they might fail
This Company Describes Its Culture as:
- Innovative -- innovative and risk-taking
- Outcome-oriented -- results-focused with strong performance culture
- Team-oriented -- cooperative and collaborative
Company's website:
Work Remotely: