Our client, Los Angeles County (County), Department of Public Works (DPW) Information Technology Division – Operations and Infrastructure (ITDOI) Division seeks to obtain the services one (1) Consultant at the level of a Cherwell Subject Matter Expert to provide systems analysis and development of asset management functionality. The Consultant shall assist ITDOI staff with developing and configuring an Enterprise-wide Information Technology Asset Management (ITAM) system.
DPW needs to evolve the current asset inventory systems to a more mature asset lifecycle process that will enable a better overview of the location, status, and availability of all IT assets. The new ITAM system will be built upon DPW’s existing Cherwell Information Technology Service Management platform. The ITAM will refine processes, automate workflow, manage DPW’s IT assets and support their operation as related to contracts, maintenance, warranty, costs, and other County Fiscal and procurement guidelines.
Upon completion, the system will be used to fulfill the need for an Enterprise-wide ITAM, including a substantial nexus to current board policies regarding the management of Information Technology assets.
SCOPE OF WORK
The Consultant shall identify Asset Management workflow, build a centralized asset management framework and model, integrate the major existing disparate asset management systems that track and maintain records of IT equipment, software and mobile device inventory lifecycle. The Consultant shall develop automation processes for enhanced asset tracking. ITDOI staff will work closely with the Consultant to prioritize and take necessary action to address service requests and fulfill previously vetted opportunities for improvement. The Consultant shall develop using an Agile development methodology, including, but not limited to, stand-ups, scrums, and retrospectives.
The Consultant shall be highly experienced in developing within the Cherwell platform due to the complexities of DPW-ITDOI’s environment and numerous integrations with other production Cherwell modules such as Incident, Problem, Service Request, Change, Configuration Management Data Base, and the Enterprise Self-Service Portal. The Consultant shall work with ITDOI Project Manager(s), various departmental property management staff, and IT stafff.
DESCRIPTION OF WORK/ DUTIES
The Consultant shall perform all of the following duties:
Project Management Plan Documentation and Schedule
Provide full level of service needed to manage the project and partner with the ITDOI to provide project leadership across all project process areas using Cherwell best practices, experience, and templates.
Project Kickoff Presentation
With the PW Project Manager, schedule a project kickoff with the stakeholders to discuss objective, introduce the project team, execution plan and schedule.
CSM Upgrade and Setup
Upgrade and configuration of three (3) instances of Cherwell IT Asset Management (CSM) to CSM 10.0: Test, Development, and Production:
Confirm and validate Microsoft Structured Query Language (SQL) Server database environment.
Confirm and validate Cherwell Server environment.
Validate core setup post upgrade:
Active Directory/LDAP configuration.
Supporting operations system and hardware, sw and access.
Review Out-of-the-Box (OOTB) Security functionality – identify additional requirements.
Review OOTB approach and alignment for DPW groups/profiles/settings required.
Determine design to be used in Cherwell.
IT Asset Management System
Gather all requirements from major existing disparate asset management systems to import attributes to all asset objects on a scheduled import.
Framework & Configuration
Develop new attributes and processes to capture all IT assets for a full scope of IT assets.
Develop new CI objects where necessary to fulfill any new requirements.
Develop new CI relationships to fulfill any new requirements gathered.
Develop new automation to fulfill any new requirements gathered.
Setup new schedule imports.
Dashboards and Reports
Develop reports and dashboards for IT assets.
User Acceptance Testing and Fixes (UAT&F)
Implement Specific Forms in support of ITAM using configuration changes per the Solution Design Document.
Data Integration and Migration Activities
In-Scope integrations and/or migrations
Denodo – DPW’s off the shelf Data Virtualization platform
Review ITDOI staff’s documented specifications for each integration
Determine design to be used in Cherwell
Denodo will provide access to the data in ITDOI in-house Asset Management Systems (External Data Connection, One-way)
UAT and Fixes (UAT&F)
Solutions Design Document (SDD)
Discuss and prepare the approach and training materials on the use of the as-configured system.
Conduct up to two (2) half-day train-the-trainer sessions for the ITDOI staff. Technicians or Administrators to train end-users on the use of the as-configured system.
Provide standardized Cherwell User Guide as enablement Material for staff.
Generate Configuration Schema of the post-configured system.
Configuration Schema for as-configured CSM system.
Product Turnover and Go-Live Support
Go-live planning and early life support following system go-live.
The Consultant must meet all of the following minimum qualifications:
Three (3) years of experience within the last five (5) years as a Cherwell Developer.
Completed at least two (2) engagements within the last three (3) years, developing and deploying, or configuring an IT Asset Management solution within the Cherwell Service Management platform (v9.2.1 and above). Experience must include all the following criteria:
Developed and modified Cherwell IT Asset Management objects which includes the design of the system to ensure compliance with an organizations policy for IT assets.
Identified data requirements, integrated, and uploaded configuration data into an IT Asset Management Solution.
Integrated and uploaded configuration data into an IT Asset Management Solution.
Built integrations to outside systems for data transfer and update, including to a major existing disparate asset management system through an off-the-shelf data visualizing platform.
Developed Cherwell Management System dashboards and reports.
Developed, deployed, or customized and configured enterprise solutions that involved multiple related Major Objects within the Cherwell IT Asset Management platform.
Senior Full-Stack Java Developer
On the behalf of our client, Procom is seeking interest in a 6-month contract to hire for a Senior Full-stack Java Developer. The position is open to fully remote work EST but ideally seeking a candidate that is local to Cary, NC.
A Senior Software Engineer will develop, maintain and support new or existing software products while evangelizing and applying the best practices of software development. Responsibilities include the ability to work independently and as part of the leadership group of a larger team to deliver quality solutions across all phases and layers of the software lifecycle.
Knowledge, Skills & Abilities:
Education & Experience:
Job Title: Application Development - Data Analyst (SAS &
Location: Charlotte, NC
Duration: 3 Months Contract Role
Job Description: 100% remote; Local candidates only; resource will pick up equipment onsite
Shift Start/End: 9am - 5pm ET
US Bank is looking for a successful Data Quality & Testing Analyst to support our Enterprise Data Governance (EDG) initiatives focused on our team's capabilities around data quality, data analytics and end-to-end and user acceptance testing. This role will collaborate with the business line and technology groups.
Primary responsibilities include
:• Effectively work in matrixed team of Data Quality Analysts/Data Scientists in support of the development, end to end testing and delivery of the EDG's capabilities to address a specific business and/or regulatory need.
• Research and build a detailed understanding of the problem and related data assets in order to code the data processing and analysis.
• Light development coding
• Ensure that the data used follows the compliance, access management and control policies of the company while meeting the data governance requirements of the business.
• Work with technical groups to support the collection, integration and retention of the data sources.
• Apply data visualization and summarization techniques to the analytical results.
• Interpret and communicate the results in a manner that is understood by the business.
:• Bachelor's or Master’s Degree in Mathematics, Engineering, Computer Science or equivalent work experience.
• 5+ years related technical experience and 3+ years analytical experience in the Banking/Financial industry or similar highly regulated industry.
• SQL, end to end Testing and Python experience
• Proficiency with SQL, SAS and Python with focus on data analysis packages like pandas
• Experience participating in end-to-end and User acceptance testing and/ or Post Production validation of the data
• Knowledge of Spark and relational databases
• Experience with CI/CD tools like Jenkins
• Knowledge of public cloud platforms.
• Intermediate knowledge of application coding and development lifecycle.
• Analytical: (e.g. comfortable with data) and can combine an understanding of business objectives, customer needs, and data required to deliver customer experience and business results.
• Intermediate knowledge of data governance, data management, data architecture, data modelling concepts and data governance tooling and the complexities of data in a large financial and/or highly regulated institution.
• Willingness to continuously develop and acquire new technical skills, learn new tools & programming languages and Big Data techniques.
• Proven ability to adjust quickly to shifting priorities, multiple demands, ambiguity and rapid change.
• Effective oral and written communication with the ability for analyzing, slicing and dicing data while deriving significant insights.
• Natural curiosity and self-directed ability to seek out information and meet goals/deadlines.
• Agile experience: Very comfortable following Agile Scrum methodology.
Analysis, and on-going support of internally developed processes to support business initiatives. Automation of processes using existing tool set, including Microsoft BI Stack (SSRS, SSIS, SSAS, Excel Services, Performance Point, and PowerPivot). Analysis and query writing to assist in supporting key business initiatives.
: This position requires good oral and written communication skills to interface with internal business clients - many having minimal technical knowledge. Ability to translate business requests into technical requirements.
: Ability to write transact-sql code to extract correct data to answer business questions. SQL Development experience. Extensive experience with creating reports using Microsoft Sql Server Reporting Services.
ADDITIONAL BENEFICIAL EXPERIENCE
: use and construction of Microsoft Sql Server Analysis Services; Sharepoint (using the BI Stack). Strong attention to detail for validation of all queries constructed. Ability to visualize data into a form that effectively answers the business question.
Preference for candidates with SQL, Python & testing experience located in Charlotte, NC. Resource will pick up equipment onsite.
US work authorization (Preferred)
Role: Hadoop Administrator
Duration: Long Term Contract
Location: Irving TX
Must Have Skills (Most Important):
Job Types: Full-time, Contract
Pay: $94,000.00 - $111,440.00 per year