Time Management Contract Jobs

Islington D521/1 Temporary ICT Schools Support Engineer - Children’s Services [Enhanced DBS required] VACANCY RE-OPENED

We require an experienced support engineer to provide additional capacity for our School ICT Support Service.

The candidate will be primarily office-based responding to support tickets but may on occasion be required to provide support onsite in schools. They need to be an excellent communicator as well as having a high level of technical competency and the ability to work quickly and methodically through assigned tasks, following local procedures.

Due to the nature of the service, demand for MIS and Data support is concentrated in school term-time periods. Therefore, the postholder will be required to take the majority of their annual leave during school holiday periods. No periods of more than 3 consecutive days are to be taken during Islington term times, with no leave during the first two weeks of the academic year, except in exceptional circumstances, agreed in advance by the Service Manager.

Duties to include:

• To respond to ICT technical support requests providing first and second line support for equipment and software, talking ownership of faults through to resolution
• To install, configure and support hardware and software across common operating systems in use in schools
• To proactively carry out routine maintenance and updates to ensure ICT is functioning effectively to support teaching, learning, management and administration in each school
• To use helpdesk software to manage workflow, escalate calls as required within the published local procedures and provide feedback to other members of the team and schools clients, updating calls on a regular basis to ensure that expectations are managed appropriately
• To build and maintain positive relationships with key staff at all levels within school, ensuring that effective lines of communication are in place
• Liaise with other third-party suppliers providing ICT services to schools
• To contribute to the maintenance of accurate records relating to incidents, requests, assets, licenses and other aspects of ICT service management
• Follow agreed procedures and contribute the maintenance and development of accurate and concise documentation
• Work as part of the wider Schools’ ICT Support team covering all aspects of ICT in schools
• To provide relief helpdesk cover as required; responding to calls logged with the School ICT and MIS support helpdesk, categorising and assigning them appropriately colleagues and the application of organisational procedures and systems.

Pay Rate: £15.06 per hour PAYE

This is a temporary, but possibly long term role.

N.B. – Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Giving yourself the best chance of success:

• Your CV needs to be current with your latest/present role, noting that we won’t be able to submit it with any unexplained gaps in employment. It will save time and thus improve your chances of success if we can put your CV forward immediately and without having to ask you for a revised version.
• Your CV must cover the “Essential Requirements” (see below) of the role, ideally by way of bullet points that directly address the “Essential Requirements” listed. Please include any DBS details and other qualifications called for.
• Your CV should clearly state that you are available to start work either immediately, or at short notice. In general, our clients are unable to work with notice periods of more than 1 week from the point at which a role is offered, 2 weeks at the very most.
• We cannot put forward covering letters, so please ensure that your CV in isolation contains all relevant information being called for.
• We recommend that you consider sending us by email (see * below) a suitably ‘tailored’ CV for each role that you apply for, noting that job boards, sites and aggregators will generally store only one version of your CV, which can be a bit limiting...

“Essential Requirements” – Please check to ensure that your CV addresses the following items:

• Your address (including post code) and a telephone number so that we can reach you during working hours
• Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
• Your availability to work either immediately, or at short notice.
• Your Enhanced DBS must be either through us or be accompanied by a subscription to the DBS updating service.
• Qualifications:
  • Experience of providing technical support to end users on site and using remote tools
  • Experience of technically complex problem solving and fault resolution
• Knowledge & Skills:
  • Expert Displays an awareness, understanding and commitment to the protection and safeguarding of children and young people
  • Ability to troubleshoot and resolve problems issues with common hardware found in schools including laptops, desktops, tablets, printers, interactive whiteboards and projectors.
  • Ability to support devices across a range of operating systems including Windows, iOS and Android
  • A sound understanding of the latest hardware, ICT issues and products
  • Sound understanding of the school context, and the effect this has on the requirements for support
  • A high level understanding of MS Windows networks
  • A high level understanding of MS Office software
  • Knowledge of specific educational software packages, with ability to troubleshoot and resolve issues
  • Knowledge of ITIL / FITS service management principles
  • Ability to provide support using remote network support and monitoring tools
  • Good time management skills and the ability to prioritise tasks effectively

Other preferable/desirable details to include on your CV, if applicable:

• Any local authority/public sector experience
• Any relevant qualifications held or being studied for

Client Category: Local Authority

Division(s)/Disciplines involved: ICT/Education/Children’s Services

Anticipated Length of Assignment: All of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent. This opening assignment is for 2-3 months.

Hours per week: 35 Monday – Friday, 08:00-17:00

Whilst our ads will appear on partner sites such as Indeed, they are also listed - and will appear first - on our own website: Triumph Consultants Limited: www.tclrec.com

• If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:

Job Ref: Islington D521/1

Temporary ICT Schools Support Engineer - Children’s Services [Enhanced DBS required] VACANCY RE-OPENED

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

This role involves working on a variety of projects, making sure that our delivered solutions are performing for our customers as expected - using the latest development tools. The nature of our work requires excellent communication skills and an enthusiastic approach to problem-solving and teamwork. Key to making a success of this role will be your ability to use your initiative.

Key responsibilities and activities for the TEST LEAD (SQL /JAVA/ HP QUALITY CENTRE)

• Responsible for definition of Test Strategies and Test Plans to support Customer Project and Product software deliveries
• Responsible for the management, reporting and tracking of test phases
• Accountable for the creation and execution of manual/automated test suites covering system, assembly, integration, regression and NFR testing
• Oversee design and execution of test scripts that provide testing coverage of new and modified functionality along with regression testing within the software development lifecycle.
• Managing the daily workload of Testers and giving direction on projects
• Working with the offshore delivery team
• Mentoring and training of internal team members
• Defect management and reporting - Communicating defect issues to PMO and back to the client upon request
• Point of contact for the Client in relation to testing and release activity
• Communicating all test issues effectively and executing procedures to arrive at the suitable fix
• Support client acceptance testing defect management and release processes.

Essential skills & experience for the TEST LEAD (SQL /JAVA/ HP QUALITY CENTRE)

• Software testing experience
• Strong problem solving and analytical skills
• Experience of recognised Test Management tools (VSTS, HP Quality Centre etc.)
• Strong understanding of different testing techniques and approaches with the insight to know when best to use them
• Experience of leading, scripting and execution automated regression/performance testing
• Formal documentation creation
• Demonstrable experience in managing/leading the QA element of multiple software development projects using both Agile and Waterfall methodologies
• 4+ years of industry experience developing and testing software
• Experience of delivering test automation suites
• Experience with Angular, SQL, Java, Enterprise Java, JavaScript, HTML, CSS, .NET and C#
• Knowledge of automation frameworks
• Improving code quality through interaction with the development team
• Strong time management skills with a history of meeting commitments
• Excellent verbal and written communication skills.

If you are interested, click on the button to APPLY NOW!

• Visitors Reception, Switchboard, Help Desk (Soft Services and Engineering), processing transport requests for customers, processing hospitality requests for customers, meeting room checks, general administration

• Scrutinise all support documentation for correct coding and cost allocations for data capturing. Input data onto computer system in the prescribed fields
• Ensure high level of input accuracy to rigidly maintain data integrity
• Draw regular and customised data reports from the system
• Ensure up-to-date training on the system applications by attending training courses or by self-taught modules
• Assist in training other system users
• Attend to all related queries from internal as well as external clients within the laid-down timelines either by phone or in writing and ensure high level of customer satisfaction
• Ensure all suppliers and subcontract invoices are processed and settled on time
• Assist with general office duties such as, stationary stock control, refreshment orders, relief functions for switchboard or reception, preparation of ad hoc reports, maintaining the filing and archive systems, scanning of critical back-up documentation, checking and dispatching of bulk invoices etc.
• Compile spreadsheets in Word or Excel format for any non-standard reporting
• Contribute to the effective working of the FOH function by:
• Identifying with and participating in the attainment of team objectives and priorities.Communicating and sharing knowledge with other team members
• Developing personal skills to meet both individual and team needs
• Take the initiative to ensure that work processes, procedures and systems are effective and efficient while ensuring practices are aligned to established corporate standards of professionalism and accuracy
• Maintain focus on excellent customer service delivery standards
• Maintain a high level of knowledge of all products and services on offer by the company

London PSR JP00012207 Interim Project Support Officer / Administrator– Cabinet Office

One of the highest priorities for the Civil Service is improving commercial capability across Government, a priority being driven by the Government Commercial Function (GCF).

As part of the work of the GCF, the Commercial Capability Programme (CCP) has established the Government Commercial Organisation (GCO) that recruits, retains, develops and grows senior commercial talent, helping to drive commercial best practice and improved commercial outcomes. The GCO employs senior commercial staff across all Government Departments. It currently employs ~300 senior commercial specialists and is growing.

Our next phase of the CCP will continue the improvement of commercial capability by extending the scope of the GCO to include Commercial Leads (Grade 7s) in Central Government Departments. This programme of expansion will increase the number of commercial specialists employed by the GCO to ~900. In readiness for this increase in population, the GCO central operations team, who support the day to day running of the GCO are investing in a new cloud based HR system. This is a critical project for the GCO, as it will significantly improve the HR experience and functionality of the commercial specialists.

Job description

The GCO is looking for a Project Support Officer to join our team, supporting the implementation of Workday, a new Cloud based HR system.

The role will offer an opportunity to learn and work closely with project management and business change experts to help control project plans and work closely with other dependent projects. You will be an 'all rounder' to support all functions within the PMO as required.

Responsibilities may include, but are not limited to:

• Organising and scheduling meetings and workshops and preparing briefings/reports.

• PMO information management, including the secure filing of all key documentation, promoting file sharing and best practices.

• Data gathering and analysis

• Setting up and logistical support for internal training events

• Secretariat functions for board meetings and workshops including organising slide packs, minute taking and conference facilities

You will require the following skills:

You will be a self-starter who can be proactive whilst also working within a team and maintain good relationships with key stakeholders. You will generally work without close supervision and will need to use your judgement in determining solutions which support business needs.

Essential Experience & Skills Required

• IT proficient including Word, Excel, PowerPoint and Google applications
• High standards in both written and oral communication skills
• Excellent time management skills and the ability to prioritise work
• Attention to detail and problem solving skills
• Strong organisational skills with the ability to multi-task

Desirable Experience & Skills Required

• A basic understanding of programme/project management methodologies and experience in a programme office
• An interest in HR and Business Change.

Pay Rate: Up to £120 per day pay range, subject to IR35 status

This is a temporary, but possibly long term role.

N.B. – Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Giving yourself the best chance of success:

• Your CV needs to be current with your latest/present role, noting that we won’t be able to submit it with any unexplained gaps in employment. It will save time and thus improve your chances of success if we can put your CV forward immediately and without having to ask you for a revised version.
• Your CV must cover the “Essential Requirements” (see below) of the role, ideally by way of bullet points that directly address the “Essential Requirements” listed. Please include any DBS details and other qualifications called for.
• Your CV should clearly state that you are available to start work either immediately, or at short notice. In general, our clients are unable to work with notice periods of more than 1 week from the point at which a role is offered, 2 weeks at the very most.
• We cannot put forward covering letters, so please ensure that your CV in isolation contains all relevant information being called for.
• We recommend that you consider sending us by email (see * below) a suitably ‘tailored’ CV for each role that you apply for, noting that job boards, sites and aggregators will generally store only one version of your CV, which can be a bit limiting...

“Essential Requirements” – Please check to ensure that your CV addresses the following items:

• Your address (including post code) and a telephone number so that we can reach you during working hours
• Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
• Your availability to work either immediately, or at short notice.
• Additional Requirements:
  • CTC - security clearance

Other preferable/desirable details to include on your CV, if applicable:

• Any local authority/public sector experience
• Any relevant qualifications held or being studied for

Client Category: Central Government Body

Anticipated Length of Assignment: All of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent. This opening assignment is for 2-3 month.

Hours per week: 37 Monday – Friday, normal working hours

Whilst our ads will appear on partner sites such as Indeed, they are also listed - and will appear first - on our own website: Triumph Consultants Limited: www.tclrec.com

• If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:

Job Ref: London PSR JP00012207 Interim Project Support Officer / Administrator– Cabinet Office

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.