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Risk Management

Process Improvement Consultant / Certified Master Black Belt

2 days ago
RemoteConnectly Recruiting
Our client is seeking a Certified Master Black Belt in Baton Rouge, LA. The client is a growing IT consulting company and seeking talented professionals to join their team. Permanent or contract (long term) positions available. Candidate must either be willing to live in and/or travel to Baton Rouge, LA for 50% of the time for the duration of the project.

The Certified Master Black Belt will work with a goverenment agency to monitor, report and plan process improvement or redesign initiatives, and make recommendations on changes. Collect and analyze data for supporting recommendations and manage formal process documents. Collaborate on project teams and broader enterprise initiatives to represent business for changes that may impact department processes.

The position is located in Baton Rouge, LA; remote work is an option, provided individual is willing to travel. This role can be contract or permanent, depending upon candidate preference.

General Responsibilities:
  • Day to day oversight of multiple processes: monitor, report, and plan process improvement or redesign initiatives; define, establish, and manage process controls; identify process improvement opportunities and implement them through collaboration with other groups; make final recommendations for approval on changes.
  • Collect, analyze and measure process data, to initiate sustainable business practices and procedures and for reporting to senior leadership and executives; review data for trends and gaps in the process that may require additional review.
  • Resolve complex problems or transactions, where expertise is required to interpret against policies, guidelines or processes; escalate breakdowns in the process by asking the right questions and identify/ involve the right stakeholders to correct breakdowns.
  • Maintain formal process documents (e.g. procedures and diagrams), and document processes and projects (creating project reports, presentations, business cases, and diagrams)
  • Collaborate on larger initiatives, including representing department on broader change control forums for input and to represent department interests; may challenge forum decisions if project outcome impacts department processes. May participate in cross-functional project teams, including projects driven by other parts of the organization, to provide input, liaise with training, and partner with groups on execution efforts.
  • Coach and train junior PM levels on processes, performance targets and goals
  • Provide customer service and training to internal customers on specific processes they manage; may deliver presentations, including up to the executive level.
  • May perform process or parts of the process as needed
  • Bachelor’s Degree
  • Master Black Belt certification required
  • 5+ years of experience in Business Process Management or Project Management or Relationship Management or Risk Management
  • Must be willing to live in and/or travel to Baton Rouge, LA on a routine basis