The Senior Manager of Network Services will lead a team of advanced and entry level network engineers and technicians that are responsible for the resiliency and operational aspects of the CarMax enterprise network. They will manage all aspects of complex design, configuration, implementation and troubleshooting wired and wireless communication infrastructure, supporting data, voice and video in converged and non-converged configurations. Will also lead, task plan and delegate, and mentor team members.
The Network Services Manager must maintain a detailed working knowledge of network technologies and possess knowledge of a wide range of applications and systems. The person should be driven by customer satisfaction and have a firm grasp of troubleshooting, monitoring tools, and escalation processes.
Interaction with other teams within the company for a variety of company initiatives will be required. Additionally, this role will be responsible for day to day personnel management which includes scheduling, managing staffing requirements, hiring, development, coaching and evaluating team members.
PRIMARY DUTIES AND RESPONSIBILITIES
•Responsible for short-term project planning to meet long-term goals. Works with Sr. IT leadership and other managers to meet goals and provide business solutions. Establishes the scope of projects, allocates the proper resources, and monitors the progress. Provides status updates to senior management.
•Responsible for delegating short-term projects and monitoring the performance of associates. Assists with removing roadblocks and utilizing technical knowledge to assist associates with meeting goals.
•Works with Sr. management to understand business plans and team objectives. Researches best practices and executes short-terms plans for solutions to meet objectives.
•Responsible for assessing talent, identifying gaps in talent, and identifying high performers. Provides development guidance, creates IDPs to close gaps in talent, and provides opportunities for stretch roles to develop future leaders. Sets performance standards and holds team members accountable to standards.
•Forecasts needed resources such as vendors, technologies, consultants, staffing needs, and training for the team to accomplish business objectives.
•Responsible for managing the selection, and contract negotiation for vendors of any software packages or services that are utilized.
•Has financial responsibility for the team. Responsible for the team’s budget and evaluating ROI.
SPECIALTIES: (Specific skill/knowledge needed)
•Provides direction to network resources in areas including but not limited to: routing protocols, routers, switches, firewall administration, MPLS, Private Line, VPN, DNS/DHCP, load balancing and SSL. Hands-on experience in these disciplines is required.
•Produce network solutions in alignment with business needs.
•Reviews and approves network change activities initiated by Network Services to ensure proper coordination, implementation and validation procedures are in-place. Ensures conformance to Technology Change Management / IT Service Management policies.
•Research, evaluate and recommend new network, system management products and services, and new software and hardware.
•Provide necessary budget content and manages the procurement of products or services.
•Recommend and plans use of new system features and hardware to improve overall operation of system and productivity of staff.
•Ensure all staff is provided with training and resources needed to perform their jobs to the most outstanding degree possible. Ensure all staff is provided with frequent feedback and coaching in order to meet and exceed individual and team performance goals consistently.
•Manage and encourages new ideas from staff to foster improvements through innovations.
•Empower the staff to be accountable and responsible for their own actions and decisions.
•Work closely with SMEs from business partner teams to maintain a high performing and robust network infrastructure.
•Lead Network resources to execute projects in the areas of wired and wireless WAN and LAN.
•Assist in providing scope and cost for projects.
•Ensure the highest levels of systems and infrastructure availability through proactive infrastructure life cycle management and monitoring.
•Monitor and test system and tenant application performance for issues, identify possible solutions, and work with developers and administrators to implement those fixes.
•Manage devices including routers, switches, firewalls, load balancers, and other network equipment and services.
•Provide direct support in daily network and systems operations including the evaluation of system utilization, monitoring response time and primary support for detection and correction of operational problems.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
•Guides team to reach solutions to complex problems. Mentors associates to be great problem solvers
•Detailed orientated, able to analyze and research data and reports; uses information to assist department with making financial decisions
•Evaluates the impact and ramifications of decisions on the department and organization
•Develops creative solutions to problems
•Ability to develop and promote other associates for the group/team’s needs
•Able to summarize and or present complex problems and/or technical information in a simplified manner
•Ability to prioritize and lead team to execute short-term projects to meet long-term goals
•Ability to develop, execute and adjust a plan with a high degree of independence
•Sees beyond the current processes and identifies process improvements
•Must be willing to make recommendations and challenge upwards when appropriate for the best interest of the department
•Ability to collaborate and build strong relationships throughout the department
•Promotes effective conflict resolution by listening to others opinions and responding with a win-win solution
•Able to communicate to senior management, business partners, and group/team with the appropriate information at each level
•Must keep team informed of goals, how they align with the department’s goals, and changes that impact the group/team
EDUCATION and/or EXPERIENCE:
•4 year IT degree or equivalent work experience, preferred
•3+ years of experience leading projects in both agile and waterfall methodologies, required
•3+ years of team management experience
•Distributed Enterprise Network experience, preferred
•DevOps experience, preferred
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
Job Title : Java/Angular Technical Lead
Location: Secaucus, New Jersey ( Remote work is allowed however candidate needs to move to client location when things are fine)
Duration: Long Term Contract
Job Description :-
Note : Look for candidates who are strong in Azure and Angular, recent experience.
Duties and Responsibilities:
Develop key product features within existing large-scale Angular and Java-based enterprise applications and new strategic initiatives that will drive system and operational efficiencies, measure system performance, and provide "glue for complex solutions.
Participate in the full SDLC involving design, implementation, testing, & launching.
Assist with the generation and analysis of business and functional requirements for proposed software solutions.
Participate in architectural and database design discussions as they relate to product direction.
Develop features completely, both frontend and backend components.
Design and implement changes to systems that yield higher performance and resiliency while achieving lower operations overhead.
Own the delivery of an entire component of a system or application, and serve as a technical lead on small to midsize complex projects.
Work closely and collaboratively with geographically-distributed team of engineers to develop the best technical design and approach for new product development.
Build software solutions where the problem is not well defined. Design and define the interaction between the other component pieces.
Consistently define and apply technologies, standards and software engineering practices, mentoring a geographically-distributed team of developers.
Contribute to the focus and effectiveness of the development team; tracking issues to resolution, monitoring the effectiveness of tasks, and providing status to the team lead.
Raise long-term architecture issues within project.
Conduct design and code reviews of multiple projects.
Generate data for project planning, including task breakdown & estimation of work for a project. Proficient in developing accurate estimates & risk assessments. Track status within the project as necessary.
Communicate team and project status to project manager and director.
May occasionally act in the Team Lead role
Act as the designated expert for owned application area(s).
Contribute to the continued improvement of the organization's development procedures by looking for opportunities for improvement and implementing solutions. Start Time:
Hours: 8:00am to 5:00pm
Additional Job Details: Qualifications: Education Preferred:
Bachelor's degree in Computer Science or equivalent required. Master's preferred. Work Experience:
7+ years professional experience in software development.
Computer Science fundamentals in object-oriented (OO) design patterns, distributed databases, and data modeling techniques.
No travel required
Occasional night/weekend work required **Upon COVID-19 restrictions lifting, able to work full time from Clients office at 500 Plaza Drive, Secaucus, NJ Physical and Mental:
Ability to multi-task, Analytical skills, Ability to follow verbal or written instructions, Thinking analytically, Communication, Using effective verbal communication, Using effective written communication, Handling stress & emotions, Concentrating on tasks, Making decisions, Adjusting to change, Examining/observing details, Sitting for long periods at a time Other:
Strong knowledge of observables and reactive programming
JBoss and WebLogic experience preferred
Strong knowledge of SOA and microservices architecture
Experience designing, documenting, and implementing REST APIs. Working knowledge of Swagger/OpenAPI
Extensive experience with Git. Experience with GitLab preferred.
Experience with node.js preferred
Familiar with HTML5/CSS3, angular material
Knowledge of CI/CD tools and processes preferred
Knowledge of Kubernetes and Docker preferred
Knowledge of Oracle DB and SQL required. PL/SQL experience preferred.
Knowledge of cloud architecture (Azure) and innate drive to understand how digital trends can be applied to Quest strongly preferred
Experience with log analysis tools, especially Splunk, preferred
Ability to work well with people and be both highly motivated and motivating
Experience in development of distributed/scalable systems and high-volume transaction applications
Experience Scrum, Kanban, and Waterfall SDLC methodologies preferred
Good verbal and written communication skills.
Passion for developing products that provide a great customer experience.
Desire to understand Quest's business and ensure solutions are clearly linked to the organization's strategy and goals for optimal performance.
Continuously monitor industry trends to guide and influence work focus to promote strategic alignment of core business processes.
Adaptable with ability to foresee and proactively adjust to leading edge technical trends. Sees change as an opportunity