UI UX Designer

Position Title: UI UX Designer
Location: Herndon, VA
Position Type: Contractual
Contract Duration: Long Term Contract (Multi years)
Interview: Phone
Visa Status: Any

Description

Seeking a passionate creative pioneer with a deeply held belief in advocating for customers and the ability to evangelize the role of design in a rapidly evolving company culture. Create and maintain customer journey maps and service blueprints; conduct user interviews; synthesize and incorporate feedback; apply a holistic approach to recommend an optimized end-to-end experience across all customer touchpoints; can provide some prototyping and UI/UX design work. Responsible for the user experience based on evidenced needs.

Responsibilities

· Create experience design deliverables including: user flows, wireframes, high fidelity design comps, clickable prototypes

· Assist with the creation, validation and use of personas, service blueprints and customer journey maps for digital product scrum teams

· Develop design concepts and implement designs for new and responsive web page

· Observe and document user interviews and usability testing sessions. Assist with research synthesis.

· Understand Design Thinking techniques and assist in evangelizing the practice.

· Always advocate on the behalf of the user or customer to produce an optimal experience

· Able to create customer journey maps and service blueprints using service design tools

· Able to conduct customer/developer interviews and synthesize research/information;

· Engage with technical teams, business stakeholders, and customers;

Qualifications / Specialized Knowledge & Skills

· 5-7 years of experience

· Human centered and empathetic; design thinker & systems thinker

· Relevant service design experience (for example in Systems Design, Business Design, Graphic Design, Interaction Design, etc.)
Excellent verbal and written communication skills

· Ability to translate observed opportunities into engaging user experiences through rapid iterations of design and testing

· Experience in creating insight-driven design strategies

· Experience creating classic UX deliverables and prototypes at all levels of fidelity

· Experience in working with Agile / Scrum technology teams

· Experience with Design Thinking methodology

Job Type: Contract

Experience:

• creating insight-driven design strategies: 5 years (Required)
• Systems Design, Business Design, Graphic Design, Interaction: 5 years (Required)
• Agile / Scrum: 5 years (Required)
• creating classic UX deliverables and prototypes: 5 years (Required)
• UI UX Designer: 5 years (Required)
• rapid iterations of design and testing: 5 years (Preferred)
• Design Thinking: 5 years (Required)