Staffordshire 5085351 Temporary ICT Support Officer - Finance & Resources
Required - an experienced ICT First Line Support Officer to join the team for 3 months to cover a peak in expected O365 calls so O365 experience is a must. The post is on the Service Desk taking 1st Line support calls from over 5000 users - they have a mainly laptop estate with some Citrix/Desktop users.
This post is working across Staffordshire County Council (SCC) and the ICT community. It is primarily responsible for the provision of 1st and 2nd line support providing efficient problem resolution, advice and support of customers dealing with user applications and PC’s including associated peripheral devices to levels defined by both Service and Operational Level Agreements (SLA and OLA).
The post holder will make use of corporate standards, best practice and established industrial standards in order to achieve the objectives of the unit.
Pay Rate: £10.27 per hour PAYE
This is a temporary, but possibly long term role.
N.B. – Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Giving yourself the best chance of success:
“Essential Requirements” – Please check to ensure that your CV addresses the following items:
Other preferable/desirable details to include on your CV, if applicable:
Client Category: Local Authority
Division(s)/Disciplines involved: Finance & Resources/ICT/1st & 2nd Line/Support Officer
Anticipated Length of Assignment: All of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent. This opening assignment is for 2 months.
Hours per week: 37 Monday – Friday, normal working hours
Whilst our ads will appear on partner sites such as Indeed, they are also listed - and will appear first - on our own website: Triumph Consultants Limited: www.tclrec.com
Job Ref: Staffordshire 5085351
Temporary ICT Support Officer - Finance & Resources
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.