System Engineer

Job Summary

• Support team in solution design with corporate system engineers and architects.
• Provide support to the corporate applications, in particular to Costpoint, T&E, Cognos, TM1 and other SaaS platforms

(i.e. Coupa, Salesforce) and respond to IT Tickets.

• Gather and document integration requirements and specifications, and recommend best approach for systems design,

integration and applications management.

• High aptitude for understanding and supporting business processes involving accounting and finance are essential
• Must possess above average troubleshooting, customer relations and communication skills

Responsibilities and Duties
Education/Requirements:

• Bachelor’s Degree in Computer Science, Engineering or related field
• 3+ years of experience in back office, experience in Costpoint, T&E, Coupa, or Salesforce preferred.
• 2+ years of experience in Costpoint extensibilities preferred.
• 2+ years of experience in PL/SQ preferred.
• 2+ years of experience Kettle/Pentaho Data Integration (or similar tool) preferred.
• Experience with web services (SOAP, REST), APIs, XML, and web scripting languages.
• Excellent written and verbal communication skills across both business and technical audiences.
• Exceptional time management and organizational skills
• Attention to detail and accuracy
• Ability to self-manage and motivate, to work well under pressure and manage multiple projects at the same time, using

sound judgment.

• Performs other duties as may be assigned by management

Qualifications and Skills
Detailed JD (Pl share the Detailed Description, 1 liner JD will not work)

• Support team in solution design with corporate system engineers and architects.
• Provide support to the corporate applications, in particular to Costpoint, T&E, Cognos, TM1 and other SaaS platforms

(i.e. Coupa, Salesforce) and respond to IT Tickets.

• Gather and document integration requirements and specifications, and recommend best approach for systems design,

integration and applications management.

• High aptitude for understanding and supporting business processes involving accounting and finance are essential
• Must possess above average troubleshooting, customer relations and communication skills

Education/Requirements:

• Bachelor’s Degree in Computer Science, Engineering or related field
• 3+ years of experience in back office, experience in Costpoint, T&E, Coupa, or Salesforce preferred.
• 2+ years of experience in Costpoint extensibilities preferred.
• 2+ years of experience in PL/SQ preferred.
• 2+ years of experience Kettle/Pentaho Data Integration (or similar tool) preferred.
• Experience with web services (SOAP, REST), APIs, XML, and web scripting languages.
• Excellent written and verbal communication skills across both business and technical audiences.
• Exceptional time management and organizational skills
• Attention to detail and accuracy
• Ability to self-manage and motivate, to work well under pressure and manage multiple projects at the same time, using

sound judgment.

• Performs other duties as may be assigned by management

Preferred Experience:

• Strong customer service orientation; obsessed with customer experience
• Ability to demonstrate critical thinking, business analysis, and complex problem-solving skills.
• Spirit of collaboration in particular with staff in other IT teams to coordinate relevant activities.
• Responsible for developing, distributing, supporting, enforcing, and integrating best practices and technology

standards.

• Troubleshoots and corrects system problems as needed.

Essential Duties and Responsibilities:
- Responsible for leading the collaboration between the business stakeholders and the systems analysis teams for systems implementation and software development projects.
- Work with the business to provide business requirement solutions using MAXIMUS requirements development practices.
- Develop, review and manage requirements, create user stories or use cases, collaborate on test scenarios and provide support for system stakeholders.
- Works with the business stakeholders on the overall vision of the product, functions, and features of an application.
- Work with the business stakeholders during the business requirement review with the systems team and ensure that anomalies are documented and addressed.
- Define business process flows and maintain the definition and updates to the system level process flows and requirements.
- Work with the business stakeholder and the systems team to ensure there is a clear understanding of how the present and future business needs may impact the existing solution(s).
- Responsible for the definition and review of the functional and non-functional requirements to ensure the solution meets the business requirements. Lead project peer reviews to ensure that requirements development methodologies are followed and the artifact content supports the scoped business requirement changes.
- Work with the project leads during the planning and prioritizing of release scope, ensuring that business priorities are addressed.
- Lead and participate in the review, edit and change management of the business and systems requirements artifacts ensuring that the solution stays on course as it transitions through project milestones.
- Active participation during the design phase to ensure that the system solutions are represented by the design specifications. Conduct initial review of test scenarios. Work with the project team to clarify use cases and/or requirements and acceptance criteria.
- Actively collaborate with the project team to ensure that user manuals, release notes and end-user training materials support the business requirements.
- Responsible for accurate requirements traceability between the business requirements and the software solution throughout the release cycle.
- Responsible for active team participation in project peer reviews to ensure that test scenarios support the scoped changes. Maintenance of requirements documents based on peer reviews and scope changes.
- If necessary, participate in systems testing activities and in some cases, UAT activities.
- Work with the business stakeholders during issue triage sessions to evaluate against existing requirements and determine outcome and priority.
- Update JIRA with triage results.
- Assist with Production Support by helping the project team troubleshoot issues.
- Responsible for proactive risk and issue identification, communication and tracking.
- Responsible for accurate estimates and actual hours based on the project procedures, and adhering to the MAXIMUS standards and procedures.

Minimum Requirements:
- Typically requires an advanced technical degree and a minimum of 12 years in progressively responsible positions.
- Individual contributor who oversees large, technically complex projects.
- Consistently works on complex assignments requiring independent action and a high degree of initiative to resolve issues.
- Position is recognized as a subject matter expert within a particular discipline.
- Some barriers to entry exist at this level (Sr Executive approval).
- Knowledgeable of emerging trends and may contribute to and influence best practices within discipline.

Job Type: Contract

Salary: $42.00 to $48.00 /hour

Experience:

• Corporation System Engineer: 3 years (Required)
• delteck or cost point: 4 years (Required)