Solutions Engineer I

IDEMIA is the global leader in identity and security. Our products and services provide mission critical services for state and federal government agencies and leading technology companies. We are a global company leveraging the latest technologies to deliver world-class products spanning public and private sectors such as finance, telecom, identity, security, retail, sports entertainment, commercial, government, and IOT. We use a variety of technologies and approaches to deliver frictionless security to our customers.

Job Description Summary:

The Solutions Engineer (I) defines and provides technical solution and content for proposal and pre-sales activities along with providing technical support to integrate demo systems and build prototypes. Her/his main goal is to design a solution that meets customers’ requirements. The solutions engineer will be a flexible engineer that can take a concept from paper and build it into a demo that a customer can experience.

Essential Job Functions (includes but is not limited to):

• Responsible for Idemia’s technical solutions related to presales and business development activities
• Develop, integrate, and test tools and prototypes for pilots and proof of concept systems
• Understands the requirements by meeting with customers and presenting technical information/solutions to customers.
• Support Business Development needs by working with product management and R&D to create prototypes and demonstrations
• Supports Sales on discussions, meetings, potential opportunities, and RFP influencing
• Defines the system business rules (workflows), interfaces, specific developments, list of hardware needed for that solution, customization. Ensures that a proposal meets all of our customers' needs.
• Defines, documents, and provides technical content for proposals and participates in proposal reviews
• Maintains knowledge of current product capabilities from Idemia
• In addition to the Essential Functions, also performs similar work-related duties as assigned

Knowledge, Skills and Abilities:

• Must demonstrate baseline working knowledge of all phases of the product/system development life cycle
• Ability to translate customer/contractual requirements into engineering specifications
• Excellent organizational and time management skills; must be able to multi-task and prioritize work, even when faced with conflicting demands
• Must have effective oral presentation and verbal communication skills; must be comfortable leading whiteboard sessions to draw out technology solutions
• Strong interpersonal and relationship skills; must be able to establish lasting relationships with customers
• Available for frequent travel as needed to support contracts, project teams, and customer presentations

Qualifications, Education and Experience:

• Bachelor’s Degree in Engineering, Computer science or related technical discipline or equivalent levels of work experience (e.g., two years’ experience replaces one year of college level coursework)
• Must have between one and three years’ prior experience in system development; analyzing & defining technical solutions including business processes, technical requirement, architecture, design and network/interface
• Must have experience with software development (Java, C#, Javascript) & scripting
• Must have practical experience with integrating solutions and enterprise technologies including applications development platforms

Travel Requirement, Working Conditions and Physical Demands:

• Frequent overnight travel is required; up to 50% of the time
• General office environment. The work area is adequately lighted, heated, and ventilated.
• Office environment where the employee may sit comfortably to do the work. Some walking, standing, bending, reaching, and carrying of light items such as papers, books, small parts; driving an automobile, etc. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, and other office equipment.

Must be eligible to work in the U.S.

IDEMIA is an equal opportunity employer.

We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics.