This job has expired.
Razorleaf
Expired

SmarTeam Technical Support Consultant (Remote)

$55 - $65/hour (Estimated)Remote

Location restricted
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SmarTeam Technical Support Consultant

Razorleaf is looking for a Technical Support Consultant for SmarTeam.

Location can be anywhere in the USA or Canada. Our consultants work from a home office and travel as needed.

Travel: This position requires very little travel, 25% or less is expected.

Ideally we are seeking a 1099 independent contractor for this work, but we are open to perm hire.

A bit of information about us: Razorleaf has been in business since 2000.We area PLM Consulting company, specializing in providing PLM services. We work with technologies such as Dassault's 3DEXPERIENCE (formerly Enovia), SmarTeam, Aras PLM, InforPLM, Autodesk Vault, and Fusion Lifecycle.

Client trust is critical to our success. Internally, we are a strong team and leverage each other’s strengths. We value our team, everyone here matters and their contribution makes a difference. We treat our outside contractors as a valued member of our team.

This position will:

  • Provide support to Razorleaf SmarTeam clients – interacting with customers at all levels from basic users to system administrators. These clients will have a range of technical acumen and abilities.
  • Investigate, diagnose and troubleshoot issues around SmarTeam performance or user errors
  • Contribute to the company’s knowledge base.
  • Assist clients in data migrations from SmarTeam to other systems
  • Perform SmarTeam upgrades

To perform well in this role you should have one or more of the following:

  • Knowledge of SmarTeam – configuration and/or administration experience in SmarTeam
  • Experience performing data migrations from SmarTeam into other PDM, PLM, ERP software systems
  • Experience upgrading SmarTeam from one version to a more recent version.
  • Experience in SQL, MySQL, and Oracle database administration, basic scripting (not extensive programming).
  • Knowledge of and ability to create and modify SmarTeam scripts and customizations, preferred

Job Type: Contract

Work Location:

  • Fully Remote

Schedule::

  • Monday to Friday

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