ServiceNow Developer

Demonstrates basic knowledge of and expertise in the systems life cycle, system specific programming language, and project tracking software.

• Exhibits the ability to install, test, maintain, document and provide technical support for systems software and to modify existing and create new systems software.
• Demonstrates basic problem solving and troubleshooting skills.
• Understands and follows best practices, policies and procedures.
• Demonstrates the ability to devise pre-project benchmarking metrics and conducts post-project metrics for basic to moderate assignments
• Demonstrates attention to detail in documentation and record keeping.
• Works under direct supervision in support of team initiatives. * Creates or modifies simple to moderately complex code to meet specific user requirements.
• Assists with project planning, evaluation and/or installation, testing and support.
• Provides Help Desk support to resolve basic problems.
• Prepares conversion plans for moderate level application implementations.
• Identifies conversion issues and mappings for converting data from one vendor application to another.
• Prepares unit and system test data to meet predefined requirements and conducts testing.
• Provides technical input into current production design as well as planned systems maintenance and enhancements.
• Prepares and monitors formal change implementation plans
• Devises and implements simple to moderate benchmarking metrics.
• Generates simple to moderately complex project documents.
• Assists with software product evaluation and recommends new software and hardware products.IS Developer Level I:
• Creates or modifies simple to moderately complex code to meet specific user requirements.
• Assists with project planning, evaluation and/or installation, testing and support.
• Provides Help Desk support to resolve basic problems.
• Prepares conversion plans for moderate level application implementations.
• Identifies conversion issues and mappings for converting data from one vendor application to another.
• Prepares unit and system test data to meet predefined requirements and conducts testing.
• Provides technical input into current production design as well as planned systems maintenance and enhancements.
• Prepares and monitors formal change implementation plans
• Devises and implements simple to moderate benchmarking metrics.
• Generates simple to moderately complex project documents.
• Assists with software product evaluation and recommends new software and hardware products.

Data Integration Dept Web Center Dept

• Work within a team environment, under the direction and oversight of senior team members.
• Gather and document business process requirements for system integration, including data mapping, data flows, and required data transformations
• Review and evaluation of integration methods, standards and formats for specific financial and clinical applications
• Develop and maintain simple to moderately complex HL7 interface components between clinical and financial systems utilizing JavaCaps Enterprise Suite, based on the designs developed by senior team members or individually developed designs approved by senior team members.
• Creation and maintenance of batch scheduled data transfer procedures (FTP’s, encryptions, etc).
• Solutions
• Complete SDLC process responsibilities for documentation, testing, migration, validation and support. Responsible to learn and apply Industry best practices for data integration.

Skills/Qualifications:

• 3+ years experience with ServiceNow, developing core ITSM modules including Incident, Problem, Change, CMDB, Asset, and Asset Management
• ServiceNow Admin Certification
• Expertise with workflows, catalog items, Business Rules, Inbound email actions, script includes
• Experience with web service integrations (REST, SOAP), Mid Server configuration
• Strong verbal and written communication skills and demonstrated technical leadership

Preferred Qualifications:

• Experience with large scale, enterprise ITSM implementations
• Ability to handle multiple competing priorities in a fast-paced environment - Experience designing, developing, implementing business applications in ITIL, CMDB, Service Catalog, SDLC, Change Management, and Incident Management - ITIL v3 certification
• ServiceNow Certified Implementation Specialist, ServiceNow Certified Application Developer

Job Type: Contract

Salary: $40.00 to $65.00 /hour

Experience:

• Client Scripts and UI Policy: 3 years (Preferred)
• ServiceNow Development: 3 years (Preferred)
• API Integration: 3 years (Preferred)
• Workday and Coupa: 3 years (Preferred)
• Project Portfolio Management: 3 years (Preferred)

Contract Renewal:

• Likely