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This is a contract to hire position with a client located in Meridian, ID. The initial contract term is 6 months. All candidates must be local to the Boise area. The role will be a mix of on-site and remote work.
Summary: Supports our vision by ensuring the viability and sustainability of the Retail systems environment with a focus on functionality, high availability, security, resource availability and optimization. Performs as a technological knowledge leader within the Retail systems team to confirm that standards and policies are implemented and adopted within the team functions. This job leads the ongoing implementation and maintenance of the POS multi-tiered, multi-platform application and integration architecture.
Required Knowledge, Skills, and Abilities:
Knowledge of Point of sale systems and architecture.
Knowledge of POS hardware and integration points between hardware and POS software.
Knowledge of Microsoft products, including Windows Server 2003 – 2016, Windows XP - 10, core Windows Server Applications, Active Directory, Group Policy.
Knowledge of developing and implementing process automation using scripting languages, and software packaging techniques.
Advanced knowledge of MS SQL 2008R2, MS SQL 2012, MS SQL 2016.
Ability to write SQL queries and advance SQL queries.
Exposure to C# and reading C# code.
PowerShell scripting capabilities.
Working knowledge of MS SQL SSRS.
Basic understanding of XML and how to read XML.
Working knowledge of virtualization.
Working knowledge of server hardware including blade infrastructure.
Working knowledge of systems management systems like Microsoft SCCM.
Demonstrated skills in technical documentation
Demonstrated analytical, deductive reasoning and troubleshooting skills.
Ability to interact with personnel on all levels of the organization.
Ability to work independently or as a member of the team.
Ability to communicate orally and in writing.
Ability to set priorities, meet deadlines and multi-task with minimal supervision.
Ability to research future hardware/software technologies.
Essential Job Functions:
Configures Retail systems environment by working with business partners and stakeholders to match business needs.
Provide foundational support and oversight of daily analysis and monitoring of client/server applications in the Retail Systems environment for any performance, availability and/or security issues.
Regular review and oversight of Retail Systems availability.
Regular review of Retail Systems performance, and stability. Determine corrective actions via tuning existing systems or R&D a sustainable solution.
Regular review of Retail Systems teams policies and procedures. Adjust policies and procedures as needed. Provide guidance to the Retail Systems team regarding adherence to policies and procedures.
Provides proactive design and architectural changes for the Retail Systems environment to mitigate potential future performance and capacity concerns.
Provides Tier 3 support for all Retail Systems
Maintains detailed documentation of all job functions for use as reference material.
Provides documentation and input into knowledge base articles for helpdesk and team associates.
Maintains the company-wide help desk database for all reported and assigned incidents with stated problems, status and resolutions.
Informs management about system problems that are considered out of the ordinary.
Required Skills and Education:
5-7 years performing Systems administration in a Retail environment.
5-7 years performing POS Systems support including but not limited to database queries, and configuration changes to POS application.
With either
Microsoft Certification(s)—current
Or
Bachelor’s degree in computer science or related field or combination of education and work experience.