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Platform Factory, Inc.
Expired

Sr. Technical Writer (Fintech) (Remote)

Remote

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Job details
Job Type
Full-time
Part-time
Contract
Qualifications
    • Technical Writing: 3 years (Preferred)

Full Job Description

Sr. Technical Writer (Fintech)

Compensation:

Competitive market salary and equity

Location:

Remote for 2021

About the Company:

Platform Factory, Inc. is a VC funded start-up within the payments space. We are a payment-facilitation-as-a-service (PFaasS) platform that enables any SaaS company to move payments in house, without the headache, hassle, or cost in doing so. We are looking for talents that will help us expand and grow our business.

Job Description:

We are looking for a talented writer to create the technical documentation for our system. The candidate is required to have understanding in engineering and technical disciplines as well as understanding of payment facilitation and merchant processing space. Our projects involve experience with engineering, requirements analysis, and concept development. The position will have the ability to work with systems engineers as part of a team that introduces new technologies and/or improves existing technologies to ensure that the solutions are fully documented. They will collaborate with project leads and engineers for verification and validation of documents, and data gathering to accomplish the mission. They will also maintain configuration control of documentation products and have the ability to manage multiple assignments simultaneously.

This is a remote position. The ideal candidate will have a self starter attitude with a high level of ownership, self motivation, and accountability.

Job responsibility:

  • Work closely with the software engineering team to understand the system, prototype, or product that needs to be documented
  • Provide feedback to engineering teams on how systems, prototypes and products can be improved in order to improve documentation
  • Continually update documentation with system updates and new functionality/features
  • Prepare tutorials and create quick reference guides that would provide instruction and quick steps for setup and configuration.
  • Build and organize the overarching document for the SDK documentation to be shared with prospective partners
  • Utilize texts, photographs, drawings, diagrams, graphics, charts, sample code, and/or sample scripts that improve comprehension, selecting the appropriate medium for both the message and audience
  • Develop, generate, review and edit technical content
  • Follow existing standards, guidelines and best practices for documentation.
  • Focus on making systems easier to use via planning, writing, and editing technical documentation

Qualifications:

  • 3+ years of relevant experience in technical writing, product documentation, and online publishing.
  • Experience with writing technical customer-facing materials
  • Experience with source code written in Java, C++, Python and/or JavaScript
  • Cloud services knowledge
  • Experience with building SDKs and developer facing documentation.
  • Experience documenting complex systems, leading teams, and establishing style guides, and reviewing/editing others’ writing
  • Ability to work in a high-growth, fast-paced startup environment – you are comfortable with ambiguity and find no job too big or too small.

Additional Skills: (Preferred)

  • Experience with CSS, CSS extension languages (Less, Sass), and CSS preprocessor tools.
  • Experience with HTML5 and its best practices.
  • Proficiency in HTML, CSS, and JavaScript for rapid prototyping.
  • Mark Down Language
  • Proficiency using Git version control.
  • Proficiency using the command line.
  • Experience with coding and programming languages
  • Experience with OpenAPI/Swagger framework is a major plus!

Job Types: Full-time, Part-time, Contract

Schedule:

  • 8 hour shift

Experience:

  • Technical Writing: 3 years (Preferred)

Work Location:

  • Fully Remote

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