Onsite Consulting Engineer (Remote)

IronBrick was established more than a decade ago with the vision to reduce the cost, risk, and effort of managing information. Today that vision is still strong, our innovative services and solutions transform IT environments by solving customer’s complex technology and business challenges. IronBrick demonstrates value by focusing on the highest priorities of our customers for IT modernization, from the data center to the cloud and from security to big data & analytics. Our list of federal and enterprise customers spans the globe, and we deliver results by leveraging long-standing partnerships with leading technology companies coupled with our high performing service practice.

Key Responsibilities:

• Key player in onsite operations & management (O&M) engagement with Federal IT organization encompassing technologies such as NetApp, Commvault, VMware, Cisco UCS, SolarWinds, and Windows Server 2016
• Perform FlexPod Express configuration and operations, backup management, data migrations, QA testing, and daily activities in the field for Federal customer
• Assist customer with creation of documentation and scripts for configuration management, asset management, and standard operating procedures
• Analyze and assess the impact of proposed changes to the environment prior to implementation
• Work independently to further government initiatives
• Work remotely with IronBrick Project Manager, Supervisor and/or Solution Architect, and lead operations of IronBrick technical architectures and custom consulting initiatives
• Quickly adapt to changing scenery and logistics providing customer assistance and IronBrick knowledge to compliment customer’s knowledge base. Guide and teach customer for best solution available
• Adhere to industry and IronBrick best practices for service delivery and assist in the ongoing development and documentation of the internal process and delivery guidelines
• Manage customer acceptance of the solution and customer expectations within the scope of the engagement
• Responsible for streamlined communications to Customer and IronBrick engagement team regarding the project status and progress

Basic Qualifications:

• Bachelor’s degree in Information Technology or related field or the equivalent in experience;
• Minimum SECRET clearance;
• Ability to work out of customer site in Washington, DC with occasional local travel
• Minimum two (2) years experience NetApp Clustered Data ONTAP, including backup and disaster recovery technical features such as SnapMirror, SnapVault, and SVM DR;
• Minimum two (2) years experience with VMware vSphere
• Minimum two (2) years experience with Windows Server operating system
• Experience with CommVault Backup & Recovery solutions, including some implementation experience
• Basic Layer 2 switching knowledge
• Experience with Microsoft Active Directory and understanding of LDAP and Active Directory integration with COTS applications;
• Understanding of infrastructure services including: DNS, DHCP, and SMTP;
• Experiencing creating/modifying MS Visio diagrams, create as-built documentation in MS Word;
• Experience with design, implementation, and support of multi-tiered application architecture;
• Ability to develop documentation for delivery to customer;
• Ability to handle critical information and sensitive situations;
• Ability to use sound judgment to effectively solve problems;
• Ability to work with minimal supervision and efficiently handle multiple projects with shifting priorities;
• Excellent analytical/problem solving and troubleshooting skills in both structured and unstructured environments; and
• Strong verbal and written communication, presentation and interpersonal skills.

Additional Qualifications:

• Understanding of Cisco Nexus switches and features such as vPC
• Familiarity with Cisco UCS C-Series servers, CIMC features, and VIC functionality
• Familiarity with PowerShell scripting
• Deployment and support experience for Orion SolarWinds (NPM, NTA, NCM, and LEM modules);
• Understanding of Microsoft SQL server clustering, consisting of both default and names instances;
• Ability to configure RAID and install an Operating System on a rack mount server
• Background in Microsoft High Availability Clustering ; and
• Industry Certifications
  • NetApp: NCDA
  • Cisco: CCNA
  • VMware: VCP

Why Work for IronBrick:

Our people are our greatest assets. We offer exciting and challenging career opportunities with a competitive and a comprehensive benefits package that includes the following:

• Employer subsidized medical, dental and vision coverage;
• Employer-paid life insurance, short-term and long-term disability;
• Employer matching 401(K) with immediate vesting;
• Highly competitive PTO allowance and holidays;
• Maternity leave and Paternity leave;
• Tuition Reimbursement Program.