PROJECT DETAILS
The State of Mississippi Department of Education (MDE) is seeking qualified vendors to provide network and technical support services on a statewide basis to local schools and school districts.
MDE believes these services are an important part of fulfilling the State Board of Education’s responsibility to support school districts in their mission to educate children. As published in the Mississippi State Board of Education Policy Manual under Section 102 Responsibilities of the Mississippi Board of Education, “The Board also regulates all matters arising in the practical administration of the school system not otherwise provided for.”
Mississippi school districts are required to use several software applications implemented by MDE; therefore, MDE desires a mechanism to assist school districts in maintaining stable technology infrastructure.
1. How often do you think the person will need to be on-site? Remote resolution is strongly encouraged to reduce travel, Individuals must be able to service one or all of the following Mississippi regions: North, Central and South
2. What type of circumstances would require them to be on-site? If they had to lay hands on network equipment, or servers and it could not be done remotely, then on-site will be needed.
3. What location would they report to? Mississippi has about 145 school districts and over 899 public schools. Individual(s) will be required to work at any of these locations.
4. Would the contractor have the ability to work any time or would it have to be during work hours only? During normal business hours
JOB DESCRIPTION
SCOPE OF WORK
The following is a range of anticipated tasks to be performed:
· Plan, design, prepare specifications, and assist in evaluation of procurement to implement local and campus area networks, and instructional labs.
· Assist in designing, configuring, implementing, and troubleshooting network hardware, software, ancillary services, and network communication gateways to other computing environments.
· Make recommendations for modifications and enhancements to networks.
· Assist in developing criteria for utilization of network monitoring software.
· Assist in developing methods and criteria for network traffic data collection and analysis.
· Assist in network operations, and in identifying and resolving network (and component) operating problems with other Vendors and local school/school district staff.
· Provide supporting expertise to other technical staff members in installing and configuring network equipment and in resolving user and systems problems.
· Provide assistance in managing e-mail servers, including archival of e-mail and spam management.
· Provide assistance with the migration/conversion of e-mail services to new hardware and/or software.
· Provide assistance with server upgrades and consolidation.
· Provide a consistent resource to schools and school districts during periods of technology coordinator turnover/attrition.
· Support and troubleshoot video conferencing solutions.
· Assist school districts during their long-range technology planning efforts.
· Provide network security assessments.
The scope of this LOC does not include application software support, such as de-bugging, enhancements and ad hoc report generation.
REQUIRED CERTIFICATION(S)
· Security Certifications, such as Certified Information Systems Security Professional (CISSP), and SysAdmin, Audit, Network, and Security (SANS), and COMPTIA Security Plus
· Microsoft Certified Systems Engineer (MSCE), Microsoft Certified IT Professional Server Administrator (MCITP- SA), or Microsoft Certified IT Professional Enterprise Administrator (MCITP-EA)
· Cisco Certified Network Associate (CCNA) with experience including, but not limited to, connecting into routers via PCs and laptops, examining interfaces, pinging and tracing routes; and basic IP configuration
Microsoft Active Directory 2012 R2 (or higher) experience
2 years
Microsoft Exchange 2013 (or higher) experience
2 years
Microsoft Server 2012 R2 (or higher) experience
2 years
Routing and switching experience
3 years
Google G Suite and/or Microsoft Office 365
2 years
Wireless/Wi-Fi Networking Experience
2 years
Experience implementing audio-visual communications (video conferencing) using H.323 protocol
1 year
Experience developing and delivering technical training in a classroom setting
2 years
Project management experience for hardware and software implementation projects
2 years
WAN, LAN and network design experience, including development of layouts and specifications
2 years
Microsoft Certified Systems Engineer (MSCE), Microsoft Certified IT Professional Server Administrator (MCITP- SA), or Microsoft Certified IT Professional Enterprise Administrator (MCITP-EA)
3 years
Cisco Certified Network Associate (CCNA) with experience including, but not limited to, connecting into routers via PCs and laptops, examining interfaces, pinging and tracing routes; and basic IP configuration
3 years
Microsoft Windows 7 and 10 experience
6 months
Mac OS 10.11 or higher
2 years
Microsoft SQL Server 2012 or higher
2 years
Job Types: Full-time, Contract
Pay: $30.00 - $45.00 per hour
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