Jr. System Administrator (Remote)

Job Title: Jira System Administrator
Location: San Francisco, CA
Duration: 1 Year
Tax terms: C2C, W2, 1099
Interview: Skype/WebEx.
Visa: US Citizens, Green Cards, GC EADS, H4 EADs, L2 EADS and TN Visa only.

Job Description:

As the Jira System Administrator, you will be the technical owner of Jira at Dropbox. Jira is a core application used by IT and other teams at Dropbox. You will responsible for ensuring that Jira is running and performing optimally at all times. You will be a key partner and SME working with the PMO and Business Applications team to align Jira to our SDLC and best practices for running Agile. You will also be working with various users of the system on front-end configurations and support. You are naturally curiosity and like to solve problems. You are customer-centric.

Duties

In this role, you will:

• Be the technical System Administrator and Subject Matter Expert (SME) for Jira
• Manage system performance, network connectivity and maintain operability
• Day to day systems administration including performance tuning and ensuring proper scaling to match usage growth.
• Troubleshoot and resolve issues
• Plan and execute migrations and version upgrades
• Design and implement workflows and system configurations
• Evaluate, make recommendations and manage various plugins and APIs
• Work with endusers on front-end configuration
• Work with internal business applications teams
• Align with the PMO on processes and standards
• Maintain other systems

Requirements

• 3-5+ years as a Jira System Administrator
• Experience supporting the system architecture of server and/or data center instances of Jira
• Experience working in IT Operations with typical system administration responsibilities related to networking, databases and user directories
• Experience using JIRA Rest API for viewing, editing, creating tickets
• Ability to create/modify scripts using Script Runner (groovy) or python
• Strong knowledge of Linux
• Understanding of the JIRA database architecture and experience with relational DB principles
• Experience managing dev/test/prod environments
• Experience performing Level 2 and Level 3 support functions
• Excellent communication skills and experience in supporting technical and non-technical staff.
• Solid understanding of Agile principles project management methodologies

Education

• Degree from an accredited college or university in computer science or equivalent

Must Haves:

• Previous experience as a Jira System Administrator
• Technical experience managing a Jira Server instance
• Knowledge of systems and databases
• Experience with infrastructure

Nice to Haves:

• ACP-100 certification
• ACP-500 certification

Job Types: Temporary, Contract

Experience:

• System Administration: 8 years (Required)
• ACP-100 certification: 1 year (Preferred)
• Jira: 8 years (Required)
• ACP-500 certification: 1 year (Preferred)

Education:

• Associate (Required)

Location:

• San Francisco, CA (Required)

Contract Length:

• More than 1 year

Work Location:

• Fully Remote

Benefits:

• None

Schedule:

• Monday to Friday