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Desktop Support Analyst/ 2nd Line Support Analyst Canary Wharf based 6 month initial contract but project is for 24 months £250 per day (remote working initially but return to office couple days a week when restrictions are lifted)
The role: You will work as part of a designated team of engineers providing onsite desk side technical support. Working from a service now ticketing system your primary role will be to service incident tickets within an agreed SLA. You will support a wide variety of clients across many business units including trade floor.
Skills required: Financial Services experience MS Office Professional Excellent VBA problem solving skills Windows 7/10 Desktop O/s MS Outlook / Exchange Good Understanding of TCP/IP Networks SCCM Windows Batch File Scripts PowerShell experience for support purposes. Market Data (Bloomberg) VDI support Excel VBA support VBS Scripting support Python support