As the global leader in electronic testing, Pearson VUE () validates the skills and knowledge of millions of individuals every year. Our customers’ high-stakes certification, licensure, admissions and other credentialing exams help people advance in technology, government and professional careers, as well as attain educational growth. Pearson VUE offers proctored exams through the world's largest network of test centers in addition to testing in online and unproctored environments. In addition to helping our clients develop, manage, deliver and grow their programs, we work diligently to ensure that their candidates have a positive testing experience. Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO). For more information, visit .
Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.
SUMMARY:
Conduct in-person and virtual workshops with subject matter experts (SMEs) to write and review exam items and assemble examinations. Evaluate items using item best practices and statistical performance data. Manage item banks. Ensure that test schedules are developed, maintained and executed.
CORE COMPETENCIES:
Create Effective Plans
Share Information
Understand and Resolve Issues
Manage Work Effectively
Demonstrate Credibility
SCOPE AND IMPACT OF THE JOB:
The item and exam building tasks performed in this position have a high impact on the business interests of the company. Any error in completely and accurately building an exam according to content specifications, validation by SMEs, and appropriate scoring parameters presents a possible litigious situation upon publication and a resulting risk to the company in terms of financial redress and harm to the company’s standing in the industry.
PRIMARY RESPONSIBILITIES:
Using proprietary item/exam development and banking software, maintain and manage test content (items) and associated elements throughout the lifecycle for accuracy, quality, validity, style guide adherence and Pearson VUE standards. Understand intellectual property confidentiality and security considerations and abide by defined business practices to provide appropriate protection.
Collaborate with clients and project management on multiple exam programs and deliverables, monitoring scope and deadlines and escalating risks when needed. Assist in startup process for new clients.
Plan and facilitate item and exam development activities with clients and their subject matter experts (SMEs) as per contract and exam needs. Evaluate exam program needs using statistical data and other criteria to evaluate items and item bank health. Recommend item and exam development activities and contribute to schedule planning. Prepare materials, including training. Define and implement item banking tool workflow requirements and facilitate virtual and in-person activities and workshops where SMEs write and review examination items and select items for examinations. Assemble examinations within proprietary item development software and perform QC.
Adhere to established QC processes and guidelines, ensuring accuracy of test content components and item set selection per specs, SME input, psychometric input and scoring parameters.
Internal Communication: Work with members of testing services teams and other company teams, providing timely & complete input on reports, documentation, projects, teams, meetings and process improvements. Other duties as assigned.
WORK ENVIRONMENT AND CONDITIONS
Physical Requirements
Use of phone, PC and keyboard for data input
Ability to negotiate transportation for off-site meetings and to carry and keep on-person a laptop during transport.
This position may have travel requirements up to 25 % after recovery from the pandemic.
Flexibility in work/life balance is a critical part of our culture and employee satisfaction, and we are proud to provide to our employees the ability to work from home. In exchange, we require that employees have the appropriate means to work remotely, including adherence to our work at home policies regarding home office setup, including but not limited to privacy of records, technology standards, equipment standards and expectations.
Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.
Qualifications
Education and Experience:
Bachelor’s degree required, Masters preferred
Experience as test developer, related coursework, or direct applicable experience
Skills, Knowledge and Abilities:
Demonstrated ability to thrive in a demanding, goal-oriented environment
Initiative and troubleshootingPassionate about quality and attention to detail (e.g., proofreading)
Ability to organize and manage multiple tasks and deadlines
Excellent verbal and written communication skills
Strong facilitation and interpersonal skillsAbility to learn a variety of technical systems and applications
Proficiency with Microsoft Office
Primary Location : US-MN-Bloomington
Other Locations : US-TX-San Antonio, US-TX-Austin, US-IA-Iowa City, US-PA-Bala Cynwyd
Work Locations :
US-MN-Bloomington-5601 Green Valley
5601 Green Valley DriveSuite 220
Bloomington55437
Job : Professional Development
Organization : Assessments VUE
Employee Status : Regular Employee
Job Type : Standard
Job Level : Individual Contributor
Shift : Day Job
Travel : Yes, 25 % of the Time
Job Posting : Mar 15, 2021
Job Unposting : Ongoing
Schedule: : Full-time Regular
Req ID: 2103659