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Concept Information Technology
Expired

3rd Line Network Engineer

Peterborough (On-site)

Location restricted
This job is restricted to tax residents of , but we detected your IP as outside of the country. Please only apply if you are a tax resident.

I have an urgent requirement for an experienced 3rd Line Network Engineer for a global IT Services provider. Responding to 3rd Line tickets/incidents providing technical solutions, in particular for Managed Firewall Services.

Role Responsibilities:

  • Provide a response to all incidents relating to Firewall Management, Incident Diagnostics, Bug Fixes and Upgrades to Software across various devices, Config' Backup and Restore
  • You will form part of the escalation team for technical expertise
  • Provide technical assistance to all on-going projects, and transition of any new clients, as and when required

Skills / Experience required:

  • You must have a minimum of 3 years commercial experience working in a SLA driven technical support environment
  • Proven commercial experience delivering project-based work and complex changes
  • Extensive experience with the likes of Fortinet, CheckPoint, HP, Palo Alto, Citrix NetScaler, any Cisco technologies (Routing and Switching)
  • Any experience with Cisco Call Manager or Cisco Nexus is highly desirable.

Please apply online with your CV.



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