Bio
Working on digital transformation within the Media, FinTech, Digital Marketing, Retail, Automotive and Healthcare sectors (although I’m not exclusively limited to these), I help clients effectively manage their customer experience across all digital and printed touchpoints, from a user-centric and visual design point of view; ensuring a consistent and efficient experience throughout.
Key Activities:
• UX strategy
• User Research Data Analysis
• Card Sorting
• User Task Analysis
• UI design
• Responsive web app design
• Customer journey mapping
• Information architecture
• Problem Solving
• Interaction Design
• Wireframing
• Prototyping
• User Testing (lookback.io)
• Brand design, implementation, and management
• Creative Direction
• Design Systems
• Front-end development
• E-commerce
• Graphic design
• Typography
• Offline marketing and advertising design for print
Past Clients:
• Newsquest
• Hastings Direct
• McCann (Solihull & Bristol)
• The Royal Mint
• JCB
• ITG Connect
• Tesco
• The Bank of Ireland
• Wesleyan Insurance
• Sapient
• Salt
• ZenAuto
• Connect Group
• WQA Limited
• Forever Living Products
• Focus Solutions
• Morrisons
• Analysed existing project status, website and brand assets and identified key deliverables as well as opportunities for improvement.
• Developed user-centered wireframes in Adobe XD, and led the design development and user experience problem solving regarding several responsive e-commerce web applications.
• Standardized the correct documentation of all layers and components throughout all files.
• Presented iterative design work to senior level stakeholders.
• Created, organized and implemented a definitive design system for future efficiency in the design process.
• Successfully expedited the output of all required deliverables ahead of schedule on each project.
• Assessed discovery material, to determine the scope of work, requirements and deliverables.
• Brainstormed with team members to determine enhancements and product features.
• Generated user flow charts and site maps based on pre-existing knowledge of user’s objectives.
• Mentored junior designers in the correct use of Figma’s Auto Layout functionality and the creation and implementation of animated Lottie Files.
• Developed iterative, detailed wireframes using Figma to expertly communicate product usability and intended interaction.
• Effectively engineered advanced Figma and hand-coded prototypes to support research in usability testing sessions.
• Collaborated with teammates to establish valuable features meeting business and customer needs.
• Designed visual models meeting both aesthetic and
technical criteria.
• Produced mock-ups and imported Figma wireframes into ProtoPie to create prototypes for user testing sessions, improve usability, enhance user experience and develop interaction design.
• Mentored other designers, guiding them with regards to the UX design process, principles and methods.
• Provided the client with advice and direction regarding the importance of discovery and user-centered design in general as well as stakeholder management.
• Planned project concepts by researching and analysing
discovery data.
• Synthesized analysis results into useful artifacts such as user flow charts and maps.
• Proved to be proactive in analysing the healthcare data capture process, revealing relative user pain points and consequently developing effective solutions.
• Contributed to the creative process through original ideas and inspiration.
• Delivered an effective and more efficient user experience.
• Analysed discovery data and identified UX issues with the customer purchase journey.
• Provided advice and guidance to the UX director with regards to certain issues relating to the information architecture and different user flows scenarios.
• Developed answers to user pain points through iterative problem solving and created mid fidelity wireframes in Sketch.
• Successfully rationalised user-centered solutions.
• Utilised and contributed to a design system in Sketch.
• Achieved an intuitive, progressive purchase journey, efficiently managing the user experience and simplifying complex user flows.
• Analysed user research data to gather requirements and establish project scope as well as facilitate user-centered design activities.
• Synthesized the resulting data from user research and analysis exercises into elements for use during the end-to-end UX design process, such as user flow charts, information architecture
and site maps.
• Collaborated in a 5-day design sprint developing solutions to user pain points through sketching, wireframing and prototyping.
• Mentored other designers with the aim of aiding their professional development.
• Positively communicated with front-end developers.
• Successfully engineered a branded prototype in Axure to support user testing and further research.
• Facilitated user testing sessions and presented user feedback and relative data to senior stakeholders.
• Analysed requirements and established essential deliverables.
• Produced diagrams to outline system interactions and sequences underpinning interfaces.
• Revised mock-ups to strengthen designs, enhance user experiences and improve site interactions. Created maps, models and templates.
• Justified new, user centred solutions to make the website more efficient.
• Successful delivery of a pitch presentation document.
• Met with client to discuss discovery, research findings and expectations regarding functionality, visual presentation and branding.
• Collaborated in workshops with senior stakeholders to solve complex issues regarding the information architecture and lead generation devices.
• Created mid fidelity, iterative wireframes and high fidelity visual designs in Figma.
• Showcased and justified annotated presentations to senior stakeholders.
• Presented branded website design concepts to senior stakeholders.
• Completed full re-designs of the responsive website, mobile first to improve navigation, enhance visuals, strengthen user experience and site search rankings.
• Analysed discovery and user research data, including user needs statements.
• Collaborated in workshops with senior stakeholders to discuss information architecture and user flow data.
• Streamlined and solidified effectual solutions to user pain points.
• Developed iterative dashboards and form pages as wireframes in Sketch.
• Successful delivery of rationalised, annotated presentations to senior stakeholders.
• Met with clients to gather requirements regarding features and functionality.
• Collaborated closely with the Business Analyst to scrutinize the backlog of user stories and needs statements in order to problem solve user pain points.
• Led the design work including the production of wireframes and high fidelity visuals to strengthen designs, solve user needs statements, enhance user experience and improve site interactions.
• Implemented a gamification experience, including playability to enhance user engagement with the product.
• Managed and mentored a team of designers and developed their knowledge and skills.
• Built and maintained an excellent working relationship with the lead front-end developer and his team, effectively collaborated and solved UX and technical issues throughout the project life cycle.
• Productively worked across multiple roles and functions to generate project results, meet deadlines and organizational expectations.
• Delivered a demonstrable MVP, secured further investment and completed the product leading to a successful launch.
• Integral to discovery workshops, collaborating with team members to establish a definitive set of
features and functions.
• Liaised effectively with the Business Analyst to explore the feature requirements develop content structure and hierarchy for the different product screens.
• Produced definitive user flow charts and rapid iterative wireframes. Intrinsic to the development of the information architecture.
• Led the UI design, pioneered the visual research and development and encouraging employee collaboration to establish a cohesive brand style and assets.
• Completed a definitive user flow presentation, incorporating annotated, high fidelity visuals for a showcase to several high profile banking organisations and senior stakeholders.
• Hand-over of high fidelity wireframes and assets to the development team for use in the engineering of a successful MVP
• Researched industry trends and evaluated competitive products.
• Developed concepts in Adobe XD aligning with brand image whilst meeting usability and website standards and working within defined technical constraints.
• Collaborated, on a remote basis, in discussions with senior stakeholders overseas.
• Over 50,000 delegates applauded a showcase of the new site at a prestigious launch party.
• Integral to discovery workshops, collaborating with team members to establish a definitive set of features and functions.
• Liaised effectively with the Business Analyst to explore the feature requirements develop content structure and hierarchy for the different product screens.
• Produced definitive user flow charts and rapid iterative wireframes. Intrinsic to the development of the information architecture.
• Led the UI design, pioneered the visual research and development and encouraging employee collaboration to establish a cohesive brand style and assets.
• Completed a definitive user flow presentation, incorporating annotated, high fidelity visuals for a showcase to several high profile banking organisations and senior stakeholders.
• Hand-over of high fidelity wireframes and assets to the development team for use in the engineering of a successful MVP.
• Collaborated with teammates to gather requirements, establish deliverables and help produce a definitive project roadmap.
• Developed brand assets including typography, colour palette, logo configurations, info graphics and photo manipulated imagery, as well as grids and layouts.
• Integral to productive critiques to share constructive criticism and act positively on feedback.
• Efficiently set-up design and artwork for print, and ultimately established a large set of definitive, print-ready application templates using Adobe InDesign.
• Systematically proofread documents and utilised Basecamp software for project management and documentation.
• Fundamental to the successful launch of the new brand, including over 300 branded applications.
Contact Marc to enquire about their availability for a project.
- Unavailable at this time.
- Marc is happy to be contacted by recruitment agencies.